Issue: Unable to capture variable attachments in an update set. Cause: The synch_attachments attribute was not set to true on the Variable (item_option_new) table.synch_attachments: Similar to update_synch, but it writes the file attachments of the r...
Hello! I am writing a public survey for a vendor to complete, and wish to include the survey instance number in the end notes (i.e., "Thank you for submitting survey AINST2491372") for their reference. How do I do it? So far I have tried Thank you fo...
Hi, we are trying to build a flow, where it needs to update work item in Azure dev ops. We are using Azure dev ops integration hub spoke. We have existing flow which is creating work item. So whenever any comments added to ServcieNow ticket it needs ...
I used the gsSCAttachmentCount() function in a client script for the Service Portal. We recently switched over to the Employee center and the same client script catalog client script is not working for our catalog items that have attachments requir...
If there are two Client Scripts below:- Client Script 1 Set a value to clumn_a - Client Script 2 Field Name :clumn_a onChange Set a value to clumn_b I want to stop Client Script 2 from running when the value of clumn_a is changed in Client Script...
Hi,I'm looking to use change success score so that I can get to a point whereby dynamic risk assessment is possible. However, on the change success score dashboard it's only possible to breakdown by assignment group. Is there a way that this can be d...
Hi , I have 300+ articles from old instance and would like to migrate them to new instance please share recommended methods and advantages/disadvantages Secondly has anyone used to add to update set feature to migrate KB how was their experience ? T...
Hello all, I have a script include that keeps failing and I do not know where to find the errors. There is something unexpected going on and there is not an object created or something of the sort. Where should I look? Thank you.
Hi Community, I have previewed an update set and got some update set preview problems/errors. When i am selecting 'accept remote update' and reloading it, its again showing those update set preview problems/errors with the same count and removing the...
Hi, I wish to either remove all together or default the time in the date picker to 00:00:00 , is this at all possible. At the moment it defaults to the current time. Many thanks Clive
Hi All, Ha anyone integrated ServiceNow with net suite. If yes could you provide overview of what kind of integration it was and how it was achieved?
Hello Everyone, I'd like to know if there's an elegant way of limiting the number of children tasks that can be linked to a parent? Currently there's no limitation, such that users can link 5000> tasks to a single record.
Hi SN expert,I need to dynamically set the value of the "Access Type" field based on the "Existing Access" field. The "Access Type" field has two options:1. New Access2. Modify AccessIf the "Existing Access" field (a multi-line text field) contains a...
What ServiceNow feature can be triggered by events and is used to inform users about activities or updates in serviceNow
Hello. We're encountering a scenario where knowledge articles are being displayed in the 'form_view' in the ESC.Previously, we activated a Page Route Map to correctly redirect these articles to their designated view (kb_view). However, we've noticed ...
