We have a multirow variable called 'required users'. Requirement is who so ever added in that can able to read that specific ticket in the portal. Please help us with that configuration.
Hi, In my client instance have installed "com.sn_communities" plugin for Community in portal but it is showing empty so is there any plugin or any OOB need to enable to view the post content, leadership, groups and etc as like second image?Can you pl...
Have you added Incident Overview Dashboard in Service Operations Workspace? We are trying to add Incident Overview Dashboard that comes out of the box into Service Operations Workspace Landing Page. UI Builder has Dashboard Overview component but it ...
Hi All,How to create bulk incidents using service catalog in ServiceNow?Please share your thoughts.Thanks & Regards,Ram Prakash
Hi All, I have a variable set. In that variable set I have a field is requested for.I used that variable set in all catalog items. But based on catalog item few of the users I need to hide on requestor variables. How can I do that. I tried with refer...
filter assignment group based on assign to in ServiceNow - on the basis of assigned to , i can get the assignment group but i have tree picker attribute on assignment group reference field, which restrict me to show parent assignment group. For eg ...
Hello everyone, In our production instance there are 1,395,407 entries in cmdb_ci.list for "NdisWan". and in our dev - a copy of prod from May 18th - there were *only* 1,350,160 which means that in less than a month the system has added 45,000 "Ndis...
I have two fields of the same table 1 is in the MRVS and another one is outside on the main catalog item form the one which is inside the MRVS is depended on the one which is outside Outside var name - Model Type number Inside var name - Cost Codes w...
I have a situation where I'm trying to access 'current.variables.[variable]' from a reference qualifier within a multi-row variable set. There's two fields: Department and Application. The application field is referencing the 'cmdb_ci_service' table...
Hi Experts ,I am trying to create catalog client script for variable creation , i tried number of scripts but did not get any solution Can some one help me on this variable type: Check box1)Hin2)Her3)Ucr variable type: select box1)admin2)itil3)test C...
Please I need help on the following requirements. 1. Whenever we make changes to the Requester field, we want to auto-populate the description field with more of the Requester's information i.e. Requester email, Requester number, Requester department...
Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes.
We have a requirement to read attachment values on report. So, after submitting a request for catalog item, we have to read the values in attachment on report Can Anyone let me know how to achieve this?
Hi Community, I have 3 modules created, those 3 modules are visible based on the 3 assignment groups and when user clicks on those views it will open the list view of those respective modules. If user clicks on new on the list view of those modules, ...
So far I have identified two: Table nameDescriptionchange_requestChange request main table ?change_taskTasks linked to a change request (1:*) ? What other ones are there that are important to know? If you could also supply a description that wo...
