How to change the default login form.
When logging in to the servicenow environment,the default environment will jump to the login Form,but I want the environment to jump to another Form.How should I operate it? Can the system set it?
Forum Posts
An error occurred when trying to upload your file. Please try again.
When user is trying to attaching a file for Catalog Items. AT that time user getting error like.An error occurred when trying to upload your file. Please try again. I am not sure why this happing, I have checked attachment size and prefix all are fin...
Resolved! Remove the fields for bulk update in SOW
Hi Team, I have requirement that when selected a record in SOW to update a record from the list view and clicked the EDIT button a side window with all the incident fields appear, but I want to remove unwanted fields and keep a selected field. Attac...
How to display specific field values on the lookup search list
How to display specific field values on the lookup search list when the Catalog variable is selected through sc_task. I have a catalog variable called redeploy_device that refers the alm_hardware table.This is the the varaiabe attribute set "ref_auto...
How to toggle variable sets in order guide via onload client script
Hello All, We are trying to toggle containers/variable sets using OnLoad client script on order guide.Based on the community posts we have already used the below scripts and didn't work. function onLoad() { //Type appropriate comment here, and b...
Resolved! Find Agents icon in Incident form
On client instance i have this "Find Agents" icon near to "Assigned to" field: Is there a way to remove this icon? This is not a functionality that will be used and needs to be removed. Thanks, Daniele
Display error message when, removing attachment is not allowed.
Hello all,I needed help in a requirement which involves showing an error message on INC table record when someone tries to remove an attachment on it and is not allowed to do so.I tried a "Delete" BR on the "sys_attachment" table, but the error messa...
Attachments not getting added to newly created request items or incidents
Hi Team, I have implemented functionality to create requests and incidents through data source and transform map triggering an event queue schedule in workflow . This process is initiated as part of bulk creation workflow based on data source(csv f...
Resolved! Biometric Verification on Webassessor
Hi Everyone,I am facing an issue with biometric verification on Webassessor. When I try to complete the biometric process, it shows "Waiting for permission." I have already clicked Allow when prompted, but the window keeps loading without progressing...
How to create a URL link type module(List category) in agent workspace
In Agent Workspace, We have a requirement to add a documentation link in List category/filter lists (module) so when that is clicked, it will open that link in next page. But when creating filter list, it was asking for table name , conditions etc bu...
Fetching details from microsoft onedrive displaying details on servicenow instance sys_user table
Need to fetch details from Microsoft OneDrive Spoke and need to display details according to the file and its field modification, updating, deletion need to happen based on USERID(Common field in both) on ServiceNow instance "sys_user" table.Can, any...
Not able to find flow context showing error"There was an error loading the execution details for this flow context " and" Error: Flow context does not exist. It may have been cleaned."
Hi Experts Please help me on this!! I am facing some issue while open the flow context. Not able to find flow context showing error"There was an error loading the execution details for this flow context " and" Error: Flow context does not exist. It...
Resolved! service catalog
I have 3 catalog variables 'select ', 'What would you like' and 'do you already have'. If the value of 'select ' is abc and the value of 'do you already have' is no and the person raising the request is a member of the group xyz then the option 'Edit...
Based on mrvs variable value set the item value
Hi Team,I have a question regarding the MRVS. variable (A). I need to ensure that when A is not empty, a specific value is set in the variable (B). The A variable is stored in MRVS, while B is at the item level. For this requirement, I implemented a...
Advanced appointment booking configuration is not working properly in the walk up experience
HI All,While creating the record in appointment booking configuration table and enable the advanced configuration , creating the Records in the appointment day booking configuration and service configuration . the dynamic timing is not populating in ...
