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How to find a field which is inherited on hundreds of tables

Hi All, I have one filed which was inherited on 400+ tables, so now instead of hard code deactivating on all tables I need to find this field parent table so if I deactivated there than it takes down on all 400+ tables please tell me the best approac...

LeelanathRP by Tera Contributor
  • 465 Views
  • 5 replies
  • 0 helpfuls

Working/ Testing without Admin role on QA/PROD

Hi All,   I want my testers to Test in QA environment and cross verify the things in PROD after code movement but i don't want to give them Admin Role on PROD and QA as well. Can you please suggest the best strategy or what role apart from sn_read_on...

snc_internal can t see reference field in service portal

Hi, I encountered this problem. i have a catalog item that is not available for snc_external. all looks good with itil and admin user. But with snc_internal user they got empty list for a reference variable that reference a personalized table.Could y...

ghzelmed by Tera Contributor
  • 842 Views
  • 2 replies
  • 1 helpfuls

Coaching Assessment

Hi everyone,  We are testing the Coaching portion of ServiceNow Currently we are only going to use it through manual creation from the sn_coaching_assessment table. It's mostly an OOTB experience, except for some changes to the form layout.  We've ad...

cmaleblanc by Tera Contributor
  • 298 Views
  • 1 replies
  • 0 helpfuls

Workflow stuck at Update Record "Requested item" action

Hi Community,The user has raised the following concern:I have raised two requests previously; however, the approver is missing, which is causing the workflow to be stuck and unable to proceed to the next step. Kindly advise on how to resolve this iss...

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SrinivasuSa by Tera Contributor
  • 234 Views
  • 1 replies
  • 0 helpfuls

Unable to get sys_created_on date from UI Policy Script

We have a record producer that contains a variable "year_end" which has a UI Policy on Target Records only that controls the visibility based on if the request was created in Q4. The purpose of the field is for our users to access historical requests...

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neil_b by Tera Guru
  • 737 Views
  • 8 replies
  • 0 helpfuls