Hi All, We have a requirement to disable the add card button from the visual task board. Where it is allowing the user to create a record in the table based on the filter condition applied in the vtb. The add card funactionality should be removed fro...
Certification task is not moving to close complete state. It has 250 elements, all of those are marked and it is not showing any pending record still the percentage is showing as 99.6
Hi All,We have a requirement that, in the Agent workspace, if the agent closes the interaction record(by clicking the ‘X’ icon) when the state is closed-complete, it should prompt them and notify the agent to, fill the fields on the interaction recor...
HELP ITSM SIMULATOR We want the Problem state to be set as "Pending change" when a change request is created from a problem record. 1. Add the Problem State choice of 'Pending change' 2. Problem state should be set as "Pending change" when a c...
Hi, I am setting up a very OOB instance and noticed that from the portal there is a Request Summary page that displays my recently ordered catalog item. The stage listed here is 'Request Approval' However, when I refer back to the request item in t...
Hi, need assistance understanding the error I'm getting here or why it's occurring. I'm attempting to make a flow that migrates a set of stories from ServiceNow to Jira via the Jira Spoke application. I start with 'Look up Records' which finds the 1...
I have a catalog item 'New manager request" with the below variables. Once the request is created it goes for approval to the "New manager" once it is approved it waits for effective date and then the user record is updated with new manager. once new...
I have created a flow and I want to send an e-mail to the requestor after 2 hours of task closure. Any suggestions on where to set the time in Flow Designer.
Report of average weekly active incidents
i have created a workflow to add user to the AD group based on the orchestration now i want to add single user into multiple groups , please help me how can i achieve this fields 1 : requested for is reference fieldfields 2 : group field is a li...
I have an onSubmit client script that's running on a catalog item. There are 3 fields - A, B, and C. Field A is a reference type field and B and C are single line text. The aim of the catalog client script is a) Prevent submission of the form if the ...
Hello All,Like I have 3 fields are there which are single line text fields, so when user enter a value in first name as haresh and lastname as haru then the third field should population haresh haru as the display name in portal catalogue form.. Rega...
Hi Team, I have two fields Field A and Field B where if I enter user in field A, the same user shouldn't be populated in user B and vice versa. If user is selected in field B it should not be populated in field A. Can anyone help me with the script ...
This requirement should work like: Once you select the yes answer for the first quetion then next quetion should display.Like that when you select the yes for second quetion then only third quetion should display.
Hi Community, How to modify the fields on the popup window when user clicks on the preview this record button "i icon"? Thanks,Poorva Bhawsar
