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interactive filters on catalog items

Hi TeamI am working on dashboards mainly on interactive filters. I am creating a dashboard on catalog item. while trying to create  a interactive filters form I given table name is catalog table(sc_cat_item). after that it was asking to select field ...

Problem GlideModal for onAssess , onFix and other

Hi Everyone, I was tracing the UI Script "ProblemModalUIHelpers" specifically on the on "ProblemModalUIHelpers.onAssess" function somehow it is calling this function "ob.openModal('assess_dialog_form_view', getMessage('Assess'), 850, formValues);" in...

find_real_file.png find_real_file.png
Tadz by Kilo Sage
  • 4164 Views
  • 10 replies
  • 9 helpfuls

How to stop SLA without removing setworkflow(false)

Hi Team,We have a requirement to put on "On-Hold" state of demand records. We have return background script to update the state into on-hold. Script:- Var gr = new GlideRecord("dmn_demand");gr.addEncodedQuery("sys_class_name=dmn_demand^numberINDMND.....

thaduri sai by Tera Contributor
  • 465 Views
  • 2 replies
  • 0 helpfuls

Resource exchange request fails

Steps to reproduce:1. access to instanceA.service-now.com to one sys_certificate.2. Click on Validate Stores/Certificates3. result is Valid pkcs12_key_store4. Export record as xml then import on instance b.5. go to record on instance b.6. Click on Va...

Delete Duplicate records of CI's(computer)

Hi, I need to delete duplicates of cmdb_ci_computer. It is having large number of records. But The difficult part is I don't know the unique column to identify. Because the name of the CI having many serial numbers, IP address etc...As the name also ...

Schedule a Meeting Using Catalog Item variables

Hi Everyone ,I am trying to schedule / block a time in users calendar which they have submitted via catalog Item.The challenge here is we need to make start and end time in the following format DTSTART:20220304T055406Z & DTEND:20220304T062406Z in the...

Vignesh8 by Tera Contributor
  • 1000 Views
  • 3 replies
  • 0 helpfuls