We are moving from our current system to ServiceNow next month, and I haven't been able to find any details on whether users can set an Out Of Office flag so that incidents/tasks are not assigned to them in that period. Does anyone know if/where this...
I'm getting this error when I'm logging into my PDI. Can someone suggest any solution for it?
Hi All , I want to optimize the below Business rule , I have two business rules which use the below highlighted code : var user = new GlideRecord('sys_user'); user.get(gs.getUserID()); if (user.web_service_access_only == true) I want t...
Hey Guys,I am facing an issue while creating a mobile application.I am creating a new record using a write back function to create a new record.Created an input screen All the fields are getting mapped in backend when i click on submit a new record i...
Hi All, Has anyone experienced this error before when trying to set up account recovery? I have enabled the correct plugin and properties but this internal error persists. As you can see MFA has been configured correctly and that works, however, clic...
When a KB Feedback Task has been in the Resolved State for more than 2 Days (48 Hours), it should be automatically moved to the Closed state. help me with the best solution. thanks in advance,regardssaikumar
Can someone please assist with creating an Inbound Email Flow for the following, if you could show me how this would look as I have not had to do this before please. So the scenario is when an email is received from a customers ServiceNow instance i....
Hello everyone,I hope you can help me,I am currently experiencing a strange problem,Basically, I have a flow designer action which is loaded correctly in the development environment, but when I try to bring it into the test environment, via update se...
I would like some help. i have a widget but it does not work in validating whether the user have check in server : (function ($sp, options, input, data) {var userId;if (barCodeScanned(input)) {var alm_hardware = new GlideRecord('alm_hardware');alm_...
Hello Team, How to exclude Integrations application registry values from Prod to Dev and Test. We have to add in the exclude table under clone profile, but how to select or add only one application registry. ThanksAshok
Hi, First time creating a Flow in Flow Designer, want to send an email to interested parties about Failed Changes. One of the Change columns I want to show on the email is the 'Region Affected' which is a Choice List of one to six regions. The Region...
Hi, when opening teams calendar under AGENT schedule, it is opening in Day view, how to open Week view for all user by default. Thanks in advance!
Hi All,I have a requirement for sending reminder notifications based on date field, i.e. based on the date given the reminder has to be sent before 72,48 and 24 hours.Scenario: I have a choice field called corrective action where we have 5 choices 1,...
Hello,I am trying to retrieve the values of the variables in the catalog task form. I am using a flow script, but instead of returning the values of the variables, it is giving me something like an ID (as shown in the picture). script:(function runMa...
Hello all, I'm doing a project on my PDI and have 1 last thing I'm stuck on is displaying the image from the record to the portal. Can anyone show me where I'm going wrong? (If you follow me on Linkedin, yes its the Pokedex) The field is an type: Ima...
