Hi All, HTML field images are not attaching in sys attachment record and it is working only when we copy past or addition of images from the HTML filed header.We have some custom UI actions called replay, replay all, and forward while initiating the...
Hi All,I have a requirement to add user to the group automatically whenever the user is selected as manager for the unit's table.Scenario: I have unit's table which has two fields Name and Manager (reference field). So once any unit is created/update...
Hi, I have one catalog item named as xyz which contains workflow name as yz. When user raised a request it will be go for the user's manager approval. In the approval email few fields are need to visible. Approval email is sending for sysapprover ta...
Hi All, How to write Regular Expression to find out words start with ADC followed by numbers in a string. The numbers can be of either 1 or 2 or 3 or n digits. For Ex: ADC3456 Thanks!
Hi to all Please can someone help me with my script I want to make a script depending on the user role itil to set or not disable the Requested forfunction onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { ...
Background: Our HR department has the need to email external addresses at times, when a employee is terminated and their network email address is deactivated. They may be working a case, and would like to use the email client from within the case i...
i wanna create a catalog task after user hit a approval button new task was not created it's getting "Getting Wrapped Conversion Error: The undefined value has no properties error. could please help me for this Getting Wrapped Conversion Error:The un...
Hi experts,Have anyone implemented the Integration between Datadog and ServiceNow to create Incidents in ServicenNow and send back the updates to Datadog when the Incident is resolved. Currently I am following this document by Datadog, but not able t...
I have a requirement to report based on tasks created by a particular group members.I am thinking to creating a metric definition.Can you anyone have an idea on this
Hi All,I have a requirement to show New button in the catalog task only to specific group and specific catalog item.I have to create a 'create' ACL on the sc_task table in order to control the visibility of the buttonand added filter as below:Here ab...
I have a site using Walkup Experience and activated the kiosk for user to check-in. However, the site does not want to enable the Join Live Queue and Schedule Appointment feature. Is there a way for users to view the queue from Walkup Experience onli...
Open the form of Existing Catalog Item: Standard LaptopUse Case 1:1. Configure two new check boxes below existing "Adobe Photoshop" checkboxCheck Box 1: LaptopCheck Box 2: Desktop2. When you check "Adobe Acrobat" then "Laptop" should be automaticall...
hey there! We have a few custom fields on Catalog Item (sc_cat_item) table. When I am trying to access these fields while create a catalog item template via Catalog Builder. I am unable to access those custom fields in the template.IF anyone have any...
