Can someone brief what this particular UI Action code does: action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc')); This is being used to create standard change from an Incident. And it redirects to the below page. I want this UI A...
Hi, I need to get somehow duration time between states in a problem management.I would be grate to get something like this as a report.. Someone know how to get that?
Hi,Client Script on Submit or Business Rule for after condition, which runs first?I want to run the client script first?? Is it possible??Thanks and Regards,Chandra
Hi All , I have a requirement where I am little stuck with scripting. Kindly need some guidance from experts .We have a requirement where , there are number of groups if a user selects any of the groups from the list except that grp remaining should ...
Hi All, Am getting error in the report when am trying to call script include function in the report filter, however the report is not getting generated:Script include:Client callable: truefunction SFTP_error_records() { var sfpt_data_source = new ...
Hi Community, I have created the simple flow designer which generate catalog task...set run as "user who initiates session".when I create a request, task is getting created but if other users create the request task is not getting generate and i chec...
Hello All,I am using UI Formatter(Schedule Date Range Selector) for Date range selection as I have attached picture above.I have set the time to between 8:00 and 9:00AM,Although each user's timezone is different, it displays the same for them all.How...
Hello All,1) We have one requirement, we want to display list of users(sys_users) in one multi choice field.2) Show list of Incidents records using one report.3) When the one or two users are selected from multi choice field then filter incident rep...
i plan to add a field to lookup user asset in the interaction form how can i ask to remove the restriction ?
Hello Everyone,We have upgraded to Vancouver recently. Post upgrade we started noticing that global search results are not displaying incident short descriptionin as title.Did anyone experienced this and any suggested fix?
I have a requirement :For a particular catalog item (for example: laptop), if the RITM state is closed skipped then I have to set the stage ofthat RITM as cancelled and need to close all the relevant tasks (for exampl: X,Y and Z). In some cases some ...
Hi friends,I am writing transform map script onBefore() : (function runTransformScript(source, map, log, target) { if(target.u_request_frequency!=''){ ignore = true; }})(source, map, log, target); Now, the doubt is :Shall I write this s...
Hi team , I need to hide field text based on role or group ,For example : incident form have description filed, so based on role I will set encrypt or decrypt Can any one provide me solution for this how to achieve
Hi, We need to grant the write access for Model and Model category fields on Alm Asset table for single user. There is an existing filed ACL's with nobody role. We know, this is not a best practice in ServiceNow but need to meet the new requirements ...
Hi @Ankur Bawiskar In Knowledge articles i have field with type html need to update the font size for all existing articles For newly created articled i have updated a default value in dictionary entry but it is not working for existing articlesCo...
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