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Create Request/RITM via API

@Ankur Bawiskar  Could you please provide me step by step instructions to create Request/RITM in servicenow Instance via Rest API from third party tool. Note: First, request form will be submitting on third party tool and it should create a request i...

CA5 by Tera Contributor
  • 18261 Views
  • 18 replies
  • 8 helpfuls

Resolved! how to update records based on filter conditions?

Hi, I have a requirement, in flash form there is field called Type with option location and account.and another field called Tablename (data type is tablename ).If location is selected in type then cmn_location is display in table name and if account...

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suuriya by Tera Contributor
  • 1469 Views
  • 24 replies
  • 1 helpfuls

Resolved! How to add cc in the response

Hello,Can someone help me how to add cc in the response mail to servicenow .I have an mail script which forms a link like below:var link = 'mailto:'+ emailAddress +'?subject= Re:' + number +  ' - verify res&body=Resolved' + email.watermark;This will ...

Shyna1 by Tera Contributor
  • 577 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to set the value for reference field in script.

Hi , I have a requirement, based on the filter condition the flash records need to be created in the table.for example: based on the condition "account number is 006...." then flash record will be created to users who are belong to that account in u_...

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suuriya by Tera Contributor
  • 567 Views
  • 1 replies
  • 1 helpfuls

How to find tasks not added to Visual Task Board

I'm trying to use VTB to track Tasks that fall under a certain category (report request related tasks) and the status that they are in. So as to not lose track of the rest of my tasks, I'm looking for a way to identify Tasks that are, and those that ...

skyq by Kilo Contributor
  • 1282 Views
  • 7 replies
  • 7 helpfuls

How can I resize a List Collector

I have a List Collector that is populated with Question Choices and there are only 5 values in the list.How can I re-size the List Collector box to use less real-estate (Height)? 

John H1 by Tera Guru
  • 419 Views
  • 6 replies
  • 0 helpfuls

Edit UI action is not working

There is a OOB UI action on problem table  Edits , which is used in outage related list problem. now once click that edit UI action its redirect to a slush bucket.    Now I have created a similar UI action with same condition but its not redircet to ...

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