We have requirement for changing the "Date fixed" field changes to be captured

Gauri Patil
Tera Contributor

When the "Date fixed" field is empty and when we add the new value to the field.

Output syntax should be : " 2024-01-04 06:27:45 was[Empty] "   (like Note 1 in the image).

But Currently it is showing just new value as shown in image i.e note 2 and not showing previous value was empty.

GauriPatil_1-1704353168798.png

 

@Ankur Bawiskar @LearnNGrow-Atul  @Maik Skoddow  @Danish Bhairag2  @Anil Lande

Any help will be appreciated !!

Thank you!

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Gauri Patil 

For Note 1 the previous value was empty and hence it showed [Empty]

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gauri Patil 

 

Ankur already replied and I am on same way. Either in Note 1 case hard core some value or keep it same with new value.

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