Trying to show RITM Approval on REQ in Now Mobile

Mr_SeriousBusin
Tera Contributor

‎10-05-2022 01:24 PM

Hello,

 

So I'm having issues with trying to show RITM details for an REQ approval in the NOW Mobile Application. Was wondering if there was something out there that already exists or if I'll need to build it out.

 

Thank you.

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Zach Koch
Giga Sage
Giga Sage

‎10-05-2022 01:27 PM

This Knowledge article may help you

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818522

 

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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Steven Parker
Giga Sage

‎01-22-2024 06:20 AM

I know this is an older post, but did you ever get this figured out?

 

I am trying to add more details (even RITM variables if possible) on an REQ approval in Now Mobile.  My RITM Approvals look great, but the REQ Approval doesn't have much detail.


Please mark this response as correct and/or helpful if it assisted you with your question.
Steven
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Zach Koch
Giga Sage
Giga Sage
In response to Steven Parker

‎01-25-2024 08:24 AM

Did you check out the KB article I linked? Should help you add fields that you need.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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