We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Platform Analytics forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! role

What role is required for access to see the data in snow ticket dashboard.

SakshamB by Tera Contributor
  • 1301 Views
  • 2 replies
  • 1 helpfuls

Use sys_filter on dashboard

Hello,It's possible to create filters on a viewlist (incident, sc_tack, sc_req_item, ...).User can save filter and re-use it or share it. I would like to use a saved filter directly on a dashboard.In this dashboard, there are 3 reports: list, single ...

nicolasropi by Tera Contributor
  • 1721 Views
  • 5 replies
  • 0 helpfuls

Platform analytics filters are not working

Hi all, I created a dashboard in platform analytics workspace. Added a visualisation's data source as an indicator. And I tried adding the two filter. For eg: priority & assignment group in incident table. Now only one filter is applied at one time. ...

SuvedhaVignesh_0-1727344990862.png

Resolved! Create a data visualization from a list

Hi. When looking at a list in ServiceNow, I can in most cases right click on one of the column headings and choose "Bar Chart" and "Pie Chart". But that takes me to the old reporting tool and not platform analytics. Any way to change this, so it's po...

Julie21 by Tera Expert
  • 2995 Views
  • 3 replies
  • 1 helpfuls

Metrics for Created Date

Hi all, I wanted some advice on whether I'm doing it right, whether it's from best practices on the workflow or the reporting criteria used. Scenario: I pull the ServiceNow report last month to find out created date of each ticket. However, when I pu...

Labels