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Double Line Graph

We have one table storing original target and   total request submitted. I need to show both on same graph on Performance Analytics dashboard and then on Service Portal.Currently graph is designed using double Line graph in excel and we have to repli...

DoubleLine.jpg
Sheetal7 by Kilo Contributor
  • 6765 Views
  • 3 replies
  • 3 helpfuls

Add colours to a PA time series (column chart)

Hi,I've got a time series displayed as follows:I want the blue bars to be coloured based on the score... so red as the worst and green (or blue) as the best.  However, there doesn't seem to be any way of doing this. I also tried to create a target an...

MattA1_0-1677595886357.png
MattA1 by Tera Contributor
  • 396 Views
  • 1 replies
  • 0 helpfuls

Trend report on all active tickets in a que

I'm trying to build a trend report that shows how many tickets are active with a group week to week. I want the trend to be "state" or "date". I don't want to know how many tickets were created or closed. I just want to know how many tickets are acti...

Resolved! Using Database view in the performance analytics not displaying all the table fields in the Show Records in Analytics Hub

I have created a Indicator Source by using Database Views which name as Incident_SLA (Joining Incident and Task SLA). I have created a scorecard widget and display the values in dashboards, When I click on the count of the widget and clicked on "Show...

sri86 by Tera Contributor
  • 3311 Views
  • 5 replies
  • 3 helpfuls

Resolved! Visualize group hierarchy

Is there a way get a tree-like visualization of all groups and their hierarchy?Or visualize really any type of hierarchy where a record has a reference to a different record on the same table.i.e. Groups A and B all have the parent Group C. Groups J ...

Resolved! How to restore previous indicator scores?

Hi all, I've accidentally overwritten indicator scores with a historical data collection. Those scores were previously collected daily for a couple months, and were used to report on incidents state as of the day of collection. The historical job hav...

Krzysz by Tera Expert
  • 653 Views
  • 2 replies
  • 1 helpfuls

Resolved! Issues with Homepage Deprecation tool

Hello everyone, First of all, sorry if this is not the right forum or topics. But there it goes our experience with the Homepage Deprecation tool.First, the documentation is not clear to what will happen.We tried in DEV, then in our test instance, no...

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