I'm currently building a Performance Analytics report for a weekly basis for status of Test Results Table(passed, failed, skipped) where the start of week is on Wednesday and end is Monday/ Tuesday. I'm using automated indicator, indicator sources. ...
When I run the Kubernetes Pattern ,it creates the linux server without serial number and causing the duplicate records in table. as per the knowledge article I have uploaded the update set and added the properties not to create the linux server . b...
Hi, I have an automated indicator that collects data from a duration field. I have a widget in the dashboard with a time series that works perfectly on this indicator. Now we have a requirement that I need to add 30 minutes extra on the duration fie...
Hi All, I want to create performance analytics report on cmn_schedule_span table . and want it show the count of schedule entries for each hour. Can anyone help me with above requirement
Hello, I have requirement of creating an interactive filter where in the incidents should be filtered based on the country field.But in my table I could see that the country field is made as string , Hence when I search the country field in the inter...
I've been playing with this for a while now and can't find a way to do this. I would like to create a report that shows all users with the itil role from a specific set of groups. I've tried sys_user, sys_user_has_role and sys_group_has_role and can...
Hello, I am looking for a way to send a scheduled report every morning to the ticket assignees who have not updated their tickets within the past 48 hours. These ticket assignees are part of a group called Service Desk in ServiceNow. I have created t...
Hello all ,i want to create a dashboard which shows a NPS score for HappyNow Signals Data how we can do this in performance analytics ?
Hello All,I would like to create a dashboard for one of service towers (Network). I want to have 5 tabs which will contain each class (switch, firewall, wireless access point, wireless access controller, router). I want to have CMDB health completene...
I need to build a report of MANAGERS, from our list of active users that have that person listed in the MANAGER field. I am having a problem conceptualizing this in a report, though I can say the words. How do I build a report to return managers, whe...
Hi,I have a requirement to show top 5 assignment group but when I go to report it doesn't allow to choose 5 groups. It has values like 10,12,15,20. Is there a way we can show a custom number of groups without using PA?Regards,Maharshi
I have a dashboard with an overall breakdown source on it that allows me to choose the world Market (geos). I then have breakdown scorecard widgets which breakdown on Areas which are a subset of Market. As you can see below when I select the Market ...
Hi there, Not sure if the correct way to go about this. kind of like an If Then statement I have a table where I have multiple values. For example. I have a table with a grade field. However people have entered in values like.AGrade AB Grade BC...
Can we integrate Power BI reports in to Service Now reporting dashboards?
Hi Everyone, Is there a way to report on the usage of predictive intelligence similarity model ie. similar to the predictor results report dashboard which captures classification solution. Or its only the Stakeholders/Service desk agent session to co...
