Resolved! Interactive Filter by Month
Apart from the OOB This Month, Last Month filter in Date Interactive Filters, I'd like to know if it's possible to put all the months in there as well so we can filter records by month.
Forum Posts
How to extract metrics on incidents from a specific date in the past year and compare data to now?
Hi All Is there a simple report query to extract an incidents report from a date in the past (say Nov 2023) and compare it with the current incident metrics (current date)? I'm NOT looking for a Business rule to do it BUT a simple Filter condition qu...
Resolved! Hide an Interactive Filter Based on selection of another interactive filter in the same dashboard
Hello! I'm still quite new to ServiceNow and hoping someone a bit more seasoned in this space can help me. I have two Interactive Filters on the same dashboard. Both of which are choice lists: "Patching - Quarter" & "Patching Cadence" that filter the...
Survey Trigger Condition Help: Create Survey on Ticket Creation
Hello,I am working on creating a survey asking for feedback on our End users' experience with our Service Portal. To get the feedback while the info is still fresh in their mind, the requirement is to trigger a survey upon Requested Item Creation for...
Resolved! export limits for scheduled list reports
Do list reports that get "exported" via a scheduled e-mail respect the export limits in the platform, as defined below? https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/exporting-data/concept/c_ExportLimits.html For e...
Combining multiple elements in breakdown
Hi Folks, I have one requirement for PA dashboard, where I have to create supporting widgets with multiple breakdowns.Ex: supporting widget1: I want to display the assignment group >> Element - Software, from the automated indicator - (10 Tickets) ...
Resolved! Load "List - Simple" Visualization empty?
Is it possible to have the "List - Simple" visualization load as empty until someone clicks an item in a filterable visualization elsewhere on the dashboard? I'm trying to mirror aspects of the main page of Service Operations Workspace into a new Pla...
Resolved! Performance Analytics - Are there any more detailed guides available?
I've been trying to understand how to use Performance Analytics for a few weeks now and I'm struggling to get it working. Are there any decent guides beyond the ServiceNow documentation that would explain how to set create a dashboard with a range of...
Resolved! How to report on Indicator use in Data Visualizations?
We need to determine the impact of changing or deleting one of the many Indicators our teams manage and knowing where it's used is key. I'm trying to see if there exists a way, preferably out-of-the-box, to find where Indicators are being used in Dat...
Virtual agent
after adding topic block to a topic the flow for that topic is breaking and the control is going to that topic block directly and skipping all the other activities
Scheduled Script Execution - Certain Records not appearing
Hello! I'm still quite new to ServiceNow and hoping someone a bit more seasoned in this space can help me. Exploring the code below, the intention of this code is to create records on the Patch Roster table (a custom table). When running this script,...
List all tables in my instance that contain data
I would like to see a script which outputs all the tables on my platform which contains a data (list).I am not able to get a script which pulls all tables on my instance that contain a data
Performance Analytics how to run Historic Data Collection for Open Problems on 1st of the month?
Hi PA Community, I have a requirement to display an Indicator for "Open Problems at Month Start". I'm aware I need to run this job at the beggining of the month moving forward however I am not quite sure on how to run this historic data collection fo...
Updating Dashboard Owners - Automate/Simplify process for updating after personnel retire
Challenge: Dashboard Owner UpdatesOur organization is looking to address the challenge of updating "Dashboard Owner", when folks change departments or if they retire. To date, these have been done manually, but we are looking for a more efficient pro...
Resolved! Export a list of my report names with links
Hi All, I am changing roles and I want to export a list of the reports I created for various dashboards and tasks. Is there a table where I can make a report on reports? My goal is to have a file with a list of all the reports, their table, and if p...