Hey everyone, I'm working as Product Owner over our company's new Reporting and Analytics initiative, and am looking for a discrete list of reports and dashboards that are available out of the box to help our business partners utilize available repo...
Hi Guys, We don't have Performance Analytics, could I still create a report to show the number of each task types created and closed, comparing last year and this year per month. Thank you in advance.
I have on change catalog client script to make checkbox variable grayed out using g_form.setDisabled function. Same function making checkbox grayed out in portal view but in internal view not working. Is there any restriction g_form.setDisabled() fun...
When viewing an interactive filter on a dashboard and initial default value is displayed (e.g. "All") but after a user selects adjusts the filter, the next time the user comes back to the dashboard, the last selection will display, not the default. ...
We have setup a custom interactive filter to pick a single date to filter reports on a dashboard https://docs.servicenow.com/bundle/helsinki-performance-analytics-and-reporting/page/use/dashboards/concept/c_CustomPublishers.html Question 1: is it pos...
Hi is anyone could lend some insight, its would be much appreciated. I'm looking to use the resource management workspace to create a reporting showing the following. How long a role has be filled during a qtr. The percentage that role been vacant p...
Hi folks,I have 3 radio buttons in my catalog item but I want 1 radio button to be visible only when a particular field is selected i checked addoption,setvalue but its not working with radio button in client script does anyone knows what should work...
Hi Community, I would like to build a Pivot Table/Mult Pivot Table in which the requested hours, the confirmed hours, the allocated hours and the actuals per month are displayed. The table should look exactly like the resource report (see picture). A...
What are the steps to create an Incident report that has 3 column group, 1-30 days, 31-60 days and 61 and greater all based on the incident created date?
Hi, we upgraded our Prod instance to Washington DC last night and migrated reports and dashboards through the migration center, and several concerning issues have been found. First question, is there a way to unmigrate everything back to the old Core...
Hello,Can anyone suggest a solution to my problem?I want to create a report from sys_history_line_list.do to the "New" field for user names.But because user names contains comma, the 'is one of' filter splits every name into two lines which gives bac...
I have automated indicators that function without an issues; all data returned is valid. I want to be able to display the results as a top x in a breakdown widget by assignment group or resolver. The issue i run into is that when i sort by value ...
Hi Hope you are doing well! Can someone help me with building the report to know how many cases/request was assigned to each agents every day. RegardsChandru
Hello community!We need to create a workflow to send general emails to all users when we reset all passwords.Does anyone know how to create it? Thanks!
Hello, Can anybody advise how to display map background when using report type "Map" in case report returns no value? After switching to the New Experience UI all reports using this type doesn't display anything just simple message "No data to displa...
