Hi, I am having difficulty creating a report to show the total number of incidents by each vendor by month by priority. Something like this example: My client would prefer that something custom not be created, but I cannot seem to find any ot...
I am trying to generate a report that shows any projects that do not have a status report from the last 7 days. I have created a database view called u_project_status_date with two view tables pm_project (prefix proj) and project_status (prefix rep)....
Hello ServiceNow experts, I`m trying to figure out how many times a knowledge article posted in a customer facing knowledge base has been rated. While i do see the number of views and the actual rating, it`s of no use for me unless i find out how man...
Hey Experts, I am wondering if anyone knows of a way to report on several different variable checkboxes within a catalog item. We have a catalog item that has 6 checkboxes and I am trying to get a count/total of which checkbox was selected and how ma...
Dear Community I hope someone can help me. I would like to report on all incidents assigned today. This mean that regardless if the state changed to closed or ohhold - but the count of incidents assigned should not chane after the status is moved to ...
Hi, Does anyone know if it is possible to report on tickets worked on/touched by a workgroup but they did not resole/close the ticket? For example an incident might go to the Wintel team and then onto networks, could I report on all tickets that went...
Hi all, I have a question regarding the movement of dashboards between instances. In my test instance I have a dashboard with some widgets on it. In a recent story, there was a requirement to add a new widget to said dashboard, which would in turn fo...
I am attempting to create a report that shows all records with a date field which is in a specific month next year. For example, all contracts which end this month next year. If the report is viewed on August 14, 2018, it should display all contrac...
Hi all, I have a requirement from my colleague to make his life easier creating dashboards for new sites, by having a single graph change its data dynamically based on which dashboard it's in. We are more than happy to look at bar graphs stacked by l...
Hi Friends, Greetings for the day, Could someone please help me to achieve the below requirement: I have a created custom filter with the help of community as shown below. Here all the fields are not available to select. for example "Priority", Impac...
Hello, please help I have created a report. I want to share the report just with my group. But when i save the report and go to share setting, i just find two option in field "Visible to". The option is Me dan Everyone. The instance is Kingston versi...
Hi All, I need to create a report which is in below format on task table : This report shows aging of tasks assigned to Billing group. Need advice on which columns to show as column labels and which to show as row labels also how to show aging(if po...
Hi, I am knew to ServiceNow, I began last week. I used the ServiceNow Documentation in order to set some maps reports in a Kingston ServiceNow instance. For instance, I would like to design some reports showing open incidents by caller location. My m...
Hey all, I'm trying to create a custom interactive filter that will have two buttons and will be filtering the assessment instance table. The two buttons will clear the filters and return to the reports default filter, and the other will move the fil...
Hello Guys, I have a task to create a dashboard to monitor CIs. I went through the CMDB KPIs and tried to implement the feature. I can see the Correctness, Completeness and Compliance on the dashboard. But i want to know whether we can use performanc...