Hello Experts! I have a requirement to create a cascading Filter with Multiple Input selection. Cascading Filter for: Company->Assignment group-> Assign to We want to be able to select Multiple Company, Multiple Assignment group as well. I know tradi...
Hi experts, I would like to confirm that if I were to create a database view in MADRID release, will that be counted towards the custom table subscription?
hi all, I want to create a full outer join between two tables: table 1 : u_cmdb_ci_service_instance as si table 2 : u_m2m_material_service_instance as m2m si_sys_id=m2m_u_service_instance anyone knows the answer please share.. Regards Akhil
I need to show the amount of certain type of entries for each "Child" in the cmdb_rel_ci table. The breakdown A on these elements has more than 4000 elements. In order to use this breakdown properly I thought of creating a breakdown relation to use b...
Hi All, I just want to know how to extract a report of a team (example - Team A) who handled Incident tickets yesterday along with any hopping happened with different assignment groups. Please note that I don't have access to create new metrics in Se...
We have multiple reports on a dashboard. When you click on an element in the report sometimes things open in a new tab/window and sometimes things open in the tiny dashboard frame. Is there a way to set it so it opens in a new window? It's hard to re...
How do I create a Yearly Bar chart by month showing the bars side by side? Probably, an easy question but I am unable to figure it out. Thank You in advance.
Would like to get a report on Locations with User Count It will contain the above fields like: Location name, Street, City etc etc along with the number of User. For example: if there are 5 users in Wall Street Location. It will update the Number of...
Is it possible to merge 2 dashboards together? or merge the tabs within one dashboard into another? If so, how please? Thank you
So the scenario is i need to display two report based on: high priority tickets from the last year, so oen report with P1 and the other P1 with a group by of Company name So this is done but when using the ootb chart colors the Companies have di...
Hello, I would like to know how can I create a report of the average number of tickets (at the end of a day )in a queue per month. Please let me know if you need further informations.Thanks a lot,Regards
We have been using ServiceNow for almost five years and we have thousands of reports created by users that have not been run in months or years. Does anyone have a best practice for purging the unused reports? What is the best method to remove all ...
Good morning everyone, Hoping someone can help with what i assume is a simple report. We have a service desk where we want to produce a regular report (day\week\month etc) and show how many tickets they have closed or resolved. We work on incidents...
Has anyone set up reporting to track service portal use? If so, what reporting do you have and how did you do it?
Hi all, I am trying to list down the dashboards that uses a particular widget from Performance analytics. Please help me with any gist of it atleast ! Thanks & Regards, Rajalakshmi
