Hi Everyone,I have created 3 Report Ranges that each have a color for their respective ranges. When I edit/view the report I see the colors and all is well. When I try adding the report to a Dashboard the colors get ignored and go to the standard blu...
Hi! I would like to create a Score Widget in a Dashboard that shows the number of Unmatched records from the Breakdown Source.How should I configyre that Widget? Regards Anders Bogsjö
I have created a report, but on home page its showing the n number of records , but i want it show only the first 5 records.i have restrict the record form the list layout, but it was applicable to all of the table.is there any method so we can restr...
After upgrading from Helsinki to Istanbul, serveral reports are showing "Report visible only to a specific user or group" across all dashboards. One example is the "All Incidents by Category/State by Department" report. I've double checked the "S...
I want create a report to show "skiped upgrade history", but the table "Upgrade Details"( sys_upgrade_history_log) is not a choice in report. And I find the table which can select in report is different form which in sys_db_object. report choice: ta...
Hi all, I'm trying to get the metric for assignment group x, "How Many Incidents has group X been assigned to at some point in the past month?". - This uses the out of the box "Assignment Group" metric, and if I look at the given incident, I can eve...
Hi everyone, I'm working on a Dashboard, I want to improve the look and feel reducing blank spaces. Is it possible to reduce the space in blank between the reports or change the background color? I also want to know if the Widgets Title size can be i...
Hello, I am not being able to share a dashboard with a specific user since their name is not appearing in the list. Is there any specific role related to views shared dashboards? Thank you in advance.
Hello! What role allows to create scheduled reports? The user needs which tickets his customers have open. Thank you in advance.
I need to create a report based on Peak Periods (actually just showing us trend of Hour for created field value on Incident table)The problem: reports do not show zero values, so we skew the graph slightly by not plotting these data pointseg. No call...
Dear all, I wanted to extract report where I can add "Worknotes" and "Additional Comments" along with other fields in "incident" or "Requested Item" Can someone please let me know which table I have to choose or join which all tables etc. Regards...
I am looking to create a monthly report that shows the hours worked (total) for each day. I am thinking this would be a bar report grouped by "Created", but that doesn't seem to work. This is where I am. Any thoughts on how to change the output s...
Hi All, I need to send multiple reports in a single mail. I have added the extra reports to the "include with" in schedule reports and all the included reports are runs "On Demand" and with blank recipients. But I am only getting the mail for a singl...
I'm looking to create a chart to show what the average open to resolved times are per month. This is what I currently have and I want to know if I need to create more indicators or make adjustments: I have an automated indicator "Summed Duration of R...
How can I create report without percentage of count column. I need only ticket count in report group by assignment group.
