Hi Team, I'm facing an issue when exporting a pivot table from a dashboard. The exported PDF file comes out blank and only includes the dashboard header. Has anyone else faced this issue or found a solution? Regards, Andres
Hello, I have a requirement where I need to be able to select the frequency, either weekly or monthly counts in a Platform Analytics dashboard..is it possible to set a filter of this type?Thanks in advance!
Please help me to understand Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI ( Showing as Not yet reviewed)
I need to create an report to fetch the number of people whose role type is fulfiller who is having CSM license. Here there are three tables involved. License_role, sys_user and sys_user_has_role. I have created a report with user table. But how to l...
I All I have problem with database view and data visualization. In CSM I create ad databaseviews OOTB incident_metrics. Database view work fine. I can use query view and select as Data Source in Data Visualization or report, but I can't GroupBy on V...
Hi everyoneI need to change the field separator in CSV files exported from Service Now via export set or from the list.I just tried seting the glide.ui.glide_list.separator properties but it doesn't work.Someone can help me? Tks,Giusy
Hi, i am working on dashboards in PA, i have created the components, but i need to make them uniform now. the spacing between the reports. how do i achieve it.
Hello Community,I’ve migrated around 5,000+ reports from the Reports module to Data Visualization using the Migration Center.However, after migration, I don’t see the scheduled reports reflected in the Data Visualization module.Here’s what I’d like t...
Wanting to know if we can edit the tooltip that appears when hovering over a value on a Performance Analytics Scorecard widget. (See attached screenshot) By default, the tooltip only offers redundant information - we are hoping to input our own text....
Due to the metric I'm needing, I've had to implement a script include within an Automated Indicator. I've created the automated indicator with a script include to determine the incident metric records. Within the automated indicator additional filter...
Hi Team, Few Indicators in OOB Request Management Dashboard is not displaying data since those Indicators has group by 'catalog', but RITM records are not getting tagged to catalog. As catalog column is empty in RITM table, this data is not getting ...
Hello,I have an indicator source called “Case New”, which collects daily data from the Case table, using the condition Created on = Today.I also have an indicator called “Number of Workable Cases”, which uses the above indicator source and adds an ...
We have a Dashboard with lot of application tabs …. however, we are seeing performance issue upon loading the dashboard is there any easy way to see all application reports in the dashboard without any performance issues
I have created a dashboard and few reports, these reports are score and bar type, when clicked it opens a list view of records, but this list view opens in a default view and not on a specific view which I have created and enfored with a view rule....
Use Case:ITIL user / no specific report roles .user able to create a report, but when trying to share the report , the only options available are " Add to Dashboard / Export to PDF".what is the reason for a creator/owner of a report -> not getting th...