I'm building a Task Dashboard in ServiceNow (classic UI) using the sc_task table, and I'm stuck on filtering tasks by location.Here's my setup:- Catalog Item: Facilities General Service Request- The location is stored as a catalog variable called Bui...
Hi, After ServiceNow Upgrade I am able to see this kind of ACL message. Not able to access any dashboard widget.How should i resolved this issue Please let me know.. Thank you #ServiceNow #DashBoard #Upgrade
Hi Community,I am working on a Service Performance Analytics Dashboard in the Zurich release and would like to understand whether it is possible to create a dependency between Category and Sub-Category filters.Requirement:When a user selects a Catego...
Hi Please some Platform or channels for learning about Performance Analytics and Platform Analytics from Scratch.I am assigning to new project where they PA skills. ThanksSuganya Gurusamy
Hello AllI was wondering if there is a way to suppress the time display on the Planned Task on the Calendar Report Visualization in Platform Analytics. I only want it to show the planned Task Short Description. Please let me know if you have any luck...
Hello, everyone.I'm dealing with a very strange and unexpected problem: In a Platform Analytics dashboard, I created a bar chart for the "sc_req_items" table, and then duplicated the bar chart and converted it into a list in order to keep the conditi...
In the ServiceNow widget, in "show widget customization," the green colour box is for OOB, and the blue is for "custom". What do the other colour boxes denote?
Hi Everyone,I would like to understand the benefits of Platform Analytics / Data Visualization compared to traditional Reports in the Australia release.I noticed that when creating a new report, the system redirects to Platform Analytics → Data Visua...
We are exploring the Predictive Intelligence Clustering solution in ServiceNow to identify recurring incident patterns and uncover potential underlying systemic issues. Our objective is to leverage clustering to:Identify recurring incident clusters a...
Hi Everyone,I'm facing an issue after upgrading to Australia Patch 2 and would like to know if anyone has experienced the same behavior.EnvironmentRelease: Australia Patch 2Dashboard: Migrated Core UI Dashboard to Next Experience / Platform Analytics...
TeamMy Open Panel open new preview filter screen, I want to disable this option for the customer. Does anyone have some KB I can review on about this "New" feature --Jason
I'm running into an issue with Platform Analytics (Automated Breakdowns) and I'm hoping someone can point out what I'm missing. I have a custom Choice field on the Problem table:Field: u_response_typeValues:PredictiveProactiveReactiveI want to create...
We are currently experiencing severe performance issues due to this feature. I am looking for a way to completely disable or deactivate this option so that it is inaccessible to all users.Regarding my checking, it seems to be related to the Core func...
In CAB Workbench, how can I hide the sections/tabs such as "Planning", "Schedule", and "Change"? These are out-of-the-box features. I have tried using Client Scripts and UI Policies, but they only work at the form level. I need to hide these sections...
I am using the OOTB Gauge component in Workspace.When I download the gauge as PNG or JPEG, the legend is not displayed correctly. The color boxes appear after the text, but they should appear before the text.Has anyone faced this issue before? Is the...