Hello,We are experiencing an issue in Platform Analytics where the SLA Breached and SLA Achieved indicators display the same result, even though they should represent different SLA outcomes.Current behaviour:Both indicators return identical values fo...
What I'm trying to doOn the Employee Center (ESC) ticket page — /esc?id=ticket&table=incident&sys_id=<sys_id> — the "My Submission" tab shows the Record Producer variables read-only (standard OOB behavior of the Standard Ticket framework).My requirem...
After migrating the dasboards/reports from CoreUI to Platform Analytics Workspace, I want to keep using the interactive filter, which is running on the Short Description field of the Task table to show on the report all the records that the Short Des...
Hi, I'm new to serviceNow. I would like o know how to Convert existing Dashboards using Platform Analytics. If you have any videos already please share.
in Workspace Modal dialog boxes where need to open ? Native UI assessment Metric table can see but workspace same dialog box where need to see and how to update the dialog box or Modal?
I'm getting ready for my Platform analytics migration - how do I know I have non-responsive dashboards in my instance?
Hello,I'm trying to create a report of change requests that starts from the actual weeks Tuesday at 13:30 CET and ends at next weeks Tuesday at 13:30 CET, and where it will automatically switch after the time frame has past. In that case the moment "...
I would like to request an audit report for AGLs who currently hold an active ServiceNow Fulfiller license.AGL fields present in Business application How do i cerate a report ? based on what condition
how can I create a report - average time to root cause ( Problem Management )
How to create a report , I am bit confused % Apps with > 0 Capabilities: Show the percentage of Apps that have at least 1 related capability. In this case we need to count the number of Apps that have at least 1 capability mapped (In Use & Build) / T...
We have has breached in ServiceNow which is either true or false but customer wants to display it as SLA met or SLa breached in the report, how to do this in Performance analytics?
Hi Team,we are not able to be search any user while sharing the dahsboard.Can you let us know what permission is required (Roles) to share the created dashboard to user.
Hi Community,I am working on a Vendor KPI Group and ran into an issue with the Weight field becoming read-only specifically for manual indicators.What I DidCreated a new manual indicator to collect data from users.Added it to my Vendor KPI Group.Trie...
Hello Everyone , @crowe1288greg @AndersBGS @nitin gupta1 @Dr Atul G- LNG @Tanushree Maiti I'm seeing the following message when creating a new change Request in UAT instance . part of the query on cmdb ci has been ignored because of insufficie...
edit or create a form view in workspace ,how to create or edit the form view in workspace list view ... step by tep process explain please?