Hi everyone,I'm running into a strange issue with the date filter widget on a PA dashboard and a Data Visualization line chart.Context: I have a line chart on a custom table, with Trend by set to Created. A date filter on the dashboard filters the sa...
Hello,We have recently opted-in for benchmarks, but after 2 weeks, we still have no score (N/A) on any KPIs (ITSM, ITOM, HR, etc). We are on parth 7 Australia.Is it a certain delay in servicenow to compile data and show it on Success Dashboard? Aanyo...
Hi,I recently generated Fiscal Calendar periods in my DEV instance. The main purpose for doing this is so we can report case volumes, opened, closed etc based on our fiscal year vs. the calendar year. We are on Australia and now using Platform Analy...
Hi, I'm currently recreating reports in our new platform analytics. On my dashboard, I have a report which shows the number of change requests my team has in the 'Draft' state. While recreating this in platform analytics (new element and new data sou...
Hi All,I would like to create custom dashboard and widgets/reports. So please let me know How to Get Consumed, Available , Allocated, Purchased , over allocated license details of ITSMPlease let me know which tables I should query???
I am facing an issue in Platform Analytics with List Visualizations.I have two different dashboard tabs that use the same underlying data source, but each tab requires a different set of columns because they serve different use cases.When I modify t...
Hi Community, I am working on a requirement in Performance Analytics / Platform Analytics where I need to display the cumulative count of open incidents week-wise for a specific time period.I have created a weekly PA Indicator called “State Open Inci...
Hi Everyone,I am facing an issue in Platform Analytics and would appreciate any guidance. I have a Column Data Visualization based on a table with an additional Group By selector configured for state and priority fields. The visualization and Group B...
I need to provide Platform Analytics access to a user who currently has only the snc_internal role.Which roles are required to grant Platform Analytics access?Do any of these roles require an additional paid license?What is the minimum role/licensing...
We are looking to restrict the Export option in Platform Analytics for non-admin users on specific sensitive tables:sys_usersys_user_groupBusiness Application (cmdb_ci_business_app)The requirement is that non-admin users should still be able to view ...
In a Dashboard Data Visualization List, is it possible to completely disable the internal scrollbar? I have a list with pagination disabled, and it always contains only a single row. However, no matter how much I try to reduce its size, the empty spa...
One frustration I am running into is adding a list visualization onto a dashboard in the next experience. If the the list is longer that the container then when you scroll the list it scrolls the entire list instead of having a frozen header and foot...
Goal: When clicking on Task of an SLA record from a Dashboard, want to be redirected to the record of the task Creating a Dashboard with a list of SLAs. When clicking on the Incident number I am taking to a screen based on the Task record, instead of...
Knowledge Management, when using the optimizing article feature i receive an error indicating there is a bad link but the takes you to the website. This happens in most of the articles that have links in them.
Good afternoon all In the legacy reports I was able to see a report of which user has been on call for how many days per month. Can you please help me find a way to see the same information on Platform Analytics?
