Hi All, We have a customer where the PA components, including PA reports, indicators, indicator sources, breakdowns, breakdown sources, dashboards, and related configurations, were created directly in the PROD instance. We now need to migrate the das...
Close button on service now portal throwing an exception for Data policy read only
Hi All, I am unable to group by reference type variables in platform analytics when I am selecting verical/Horizontal bar chart types. This worked in Xanadu version but now it is not working. If anyone else has run into this issue or if you have any ...
Hi Community, We are working on a requirement for a ServiceNow License Optimization Dashboard where we need to calculate Fulfiller and Stakeholder users based on their assigned roles. The business requirement is:Fulfiller: Active users who have at le...
I was editing a multi-tab Platform Analytics Dashboard yesterday. I resized a couple of single score widgets on one tab (we'll call it tab 13 for this discussion), saved my changes, exited out of Edit mode, and then navigated to a different tab (tab ...
Hi, I was building the Backlog Aging view using Platform Analytics, I have used the 'Created' field of Incident table as a group by to show it as a Aging bucket. its not grouping the values. PFA Any suggestions are much appreciated! Thanks.
Facing error as Unable to view content in Data visualization, Shared a data visualization to a group, Impersonated a user from that group .Able to see the report but not the data inside it. Configured the ACLs also. Using the same users Id, I am able...
Hello, Because the sync has stopped working properly with ServiceNow User records and AD when updates are made to AD accounts, the Manager field is incorrect on many of our User accounts. How can I build a report that shows User Accounts with a Mana...
Hi all, I am hoping for some help here. I have created an indicator/Indicator source etc. for a survey. I have created a donut visualization to show the data. The issue is the scheduled data collection data retention. We only want to show surveys...
I collected data for months past that I don't need and want to remove these collected months? Is there a way to remove data collected?
Hi All,platform analytics Data visualizations have been showing blank values for the past 2–3 weeks.I verified that the indicators do have scores, and data has been successfully collected for the last three weeks. The visualization uses two data sour...
Hi, I am only able to filter the task table using relative date, not an exact date.If I select the opened or created fields and chose the operator after, I am only shown a 'Use relative' message. I can only filter on relative date, not a specific dat...
We are planning to migrate the core UI dashboards to PA dashboard as from Australia release PA reports/Dashboard will be default.So need suggestions what all options are there for those core UI dashboards which shows This dashboard cannot be switched...
Hi,We use an iframe to add Dashboard within the Portal. With our system upgrade to Zurich, Platform Analytics, and Employee Center, the Employee Center Dashboard now displays the header and menu from the console. Could you please advise on how to hi...
Users are reporting receiving an unsaved data warning pop up when they are simply exporting data from a data visualization. Has anyone else experienced this? According to AI this is something that would have to be addressed by ServiceNow in a patch?...
