we are using Calendar Report on Incidents table to give an overview of P1/P2 Incidents (month view).For this purpose, we want to show the INC Number and Priority. While we can configury Number + Priority on "Event display fields" configuration, how c...
Hello, We have a dashboard that was created in the Next Experience UI, which was mistakenly reverted to Core UI (i.e., user selected 'Switch to the Core UI' option). From what I've seen by playing around in our DEV environment, the dashboard should n...
Hello,I'm trying to automatically export widgets from the license usage hub page for an executive summary report. Originally, I wanted to bring these widgets into a dashboard so I can make a monthly schedule export to outlook however I don't know how...
Hello All I am looking to report on below metrics and need your help please in identifying the best tables to use.1. Usage metrics on Platform Analytics DashboardsNumber of viewsNumber of Data visualizationsMost used Data visualization 2. Usage metri...
I realize that I'm late to the party with this post but I just cannot comprehend why in the world would ServiceNow decided to deprecate the Core Reporting module.It was arguably one of the best modules as far as user experience goes and it was just s...
Hi,We want to restrict Our portal Users (CSM portal) to go to Now Platform. We have a UI script and modified spEntryPage as well.UI script currently works well when someone removed "/csm" and spEntryPage redirects users to the right portal.Problem i...
Trying to push demo data to test the visualisations i created but ,not able to as its throwing cross scope restricting the accessCreate operation against 'sn_cda_analytics_visit_stat' from scope 'rhino.global' has been refused due to the table's cros...
Hello All , in a report we have a filter called Country which is correctly configured .however when we select a country name based on that we check record in list level its showing correct but we change the different country and go to list level rec...
Hi Team,I have a requirement where I need to create a graph representation for the Crisis Feed data stored in the sn_fam_feed table.This table contains a Category field with around 20 different categories, and I need to display the count of feeds cre...
Hi everyone, I've searched some forums but haven't found anything similar.I'm trying to share a dashboard with the entire company, but I can't find the right group for it.If I share it person by person it works, but I'm talking about more than 6000 p...
Hi,I have created a dashboard, but it has an Insights button which cannot be edited in the edit mode. Since I do not use any insights, I would like to disable this button. How can I achieve this?
Previous to the Zurich upgrade, I was able to create a list visualization and set up complex cell value highlighting rules, such that certain fields would turn green or red based on the value in that field for that visualization. After Zurich, I do n...
Hi everyone,I’m trying to find a way to report on Page Visits within the Employee Portal (Employee Center). Specifically, I want to understand how many users are viewing a particular portal page, how often those pages are accessed, and ideally see tr...
Hi all,I'm creating our first custom PA Dashboard to replace the OOTB "Overview" dashboard that's used in the Service Operations Workspace (SOW). IssueWe're noticing an issue where the "Home Tab" widgets show a spinning icon, but never load automatic...
How ITOM AI Ops product can help customer to monitor Prod and Sub-Prod instance performance metrics
