Resolved! CAS - PA mainline certification
Hello , I am preparing for CAS - PA certification . where can I get dumps /practice questions? or what is the good approach to prepare for the exam?
Forum Posts
Exporting a pivot table from a dashboard into a PDF file
Hi Team, I'm facing an issue when exporting a pivot table from a dashboard. The exported PDF file comes out blank and only includes the dashboard header. Has anyone else faced this issue or found a solution? Regards, Andres
Weekly/Monthly Filter
Hello, I have a requirement where I need to be able to select the frequency, either weekly or monthly counts in a Platform Analytics dashboard..is it possible to set a filter of this type?Thanks in advance!
Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI
Please help me to understand Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI ( Showing as Not yet reviewed)
Need to connect three tables to fetch a report to get user who utilised licenses?
I need to create an report to fetch the number of people whose role type is fulfiller who is having CSM license. Here there are three tables involved. License_role, sys_user and sys_user_has_role. I have created a report with user table. But how to l...
Resolved! Can't groupby Value in metrics View
I All I have problem with database view and data visualization. In CSM I create ad databaseviews OOTB incident_metrics. Database view work fine. I can use query view and select as Data Source in Data Visualization or report, but I can't GroupBy on V...
Change CSV separator
Hi everyoneI need to change the field separator in CSV files exported from Service Now via export set or from the list.I just tried seting the glide.ui.glide_list.separator properties but it doesn't work.Someone can help me? Tks,Giusy
Resolved! Platform analytics
Hi, i am working on dashboards in PA, i have created the components, but i need to make them uniform now. the spacing between the reports. how do i achieve it.
Resolved! Do scheduled reports migrate automatically to Data Visualization through Migration Center?
Hello Community,I’ve migrated around 5,000+ reports from the Reports module to Data Visualization using the Migration Center.However, after migration, I don’t see the scheduled reports reflected in the Data Visualization module.Here’s what I’d like t...
Can you edit tool tip that appears when hovering over value on a Scorecard? (Performance Analytics)
Wanting to know if we can edit the tooltip that appears when hovering over a value on a Performance Analytics Scorecard widget. (See attached screenshot) By default, the tooltip only offers redundant information - we are hoping to input our own text....
Performance Analytics Automated Indicator using a Script Include
Due to the metric I'm needing, I've had to implement a script include within an Automated Indicator. I've created the automated indicator with a script include to determine the incident metric records. Within the automated indicator additional filter...
Resolved! Unable to export Data Visualization in Yokohama version
Users from my instance created Data Visualization as Pivot Table like the below image. When I click export the popup shows this message Export Failed. Please contact system administrator. Export the data visualization Export fail message pops up => H...
OOB Dashboards issues: Not displaying data since catalog is not tagging to RITM.
Hi Team, Few Indicators in OOB Request Management Dashboard is not displaying data since those Indicators has group by 'catalog', but RITM records are not getting tagged to catalog. As catalog column is empty in RITM table, this data is not getting ...
Report Monthly trend of cases grouped by assigned to
Hello,I have an indicator source called “Case New”, which collects daily data from the Case table, using the condition Created on = Today.I also have an indicator called “Number of Workable Cases”, which uses the above indicator source and adds an ...
Dashboard with lot of application tabs performance issue
We have a Dashboard with lot of application tabs …. however, we are seeing performance issue upon loading the dashboard is there any easy way to see all application reports in the dashboard without any performance issues
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