How to disable general users (except admin) to create new report or dashboard in core UI analytics? We still want them to view & update their existing core UI report/dashboard. Thanks.
Hi everyone, I am trying to build a date filter on Platform Analytics based on the "Valid To" date for knowledge articles and blocks. What I have noticed, however, is when configuring data to filter on, when selecting any date field like "Published" ...
In core UI report, we can add variables like below. However, in the new platform analytics data visualization, the behavior is quite weird. See below, the catalog item I'm looking for is not there and a lot of duplicates there.
Hi All , I want to create reclamation rules to send notification to the user if the user is not being used it from past 60 days. and even after email notification was sent and user not using it even after 7 days then the the software license has to ...
Hi everyone, apologies if this question is better suited for another forum. Does anyone have experience with reporting on Contract history? We've found that creating a new contract record for each period allows us to see how the contract has evolved ...
I created a data visualization in the UI builder, but no "Trend by" can be selectThe data source is from indicator.
HiIncident management dashboard there is OOTB Report " Over due incidents"There is filter condition above the dashboard If I add multiple filter conditions I am able to view reportBut if a add single filter I am getting below error like When I add si...
Hi All, We are currently exploring one of the CxO Dashboard (e.g., CRO Dashboard). We noticed 2 things on our CRO dashboard where:The color on the display data is being greyed out.The data visualization is not showing.We also had go thru the documen...
Hi all,Year-on year or month-on-month reporting is quite common within ITSM. I believe this type of reporting was previously possible in Performance Analytics using the "previous period chart" and "previous period settings" options within a widget. N...
Any user (without any role) can create Platform Analytics data visualization and dashboard, right? Thanks.
What's the best practice to archive/purge less used reports/data visualization/dashboards? thanks.
Hi all, Trying to draw a line at 90% mark on an indicator or formula indicator.Please see image attached.
When we Close an Incident, we send out a survey/assessment to the user. It has two parts, a question with a Satisfied/Dissatisfied result and a comment box/field. I would like to create a Breakdown based on the Satisfied/Dissatisfied result to use in...
Hello Community, Has anyone else encountered this issue? I cannot seem to get the UI analytics to go away. This is happening in Edge, it does not happen in Chrome. I would switch browsers altogether but I have to use Edge in some capacity. Details......
