As part of one of our platform analytics dashboard we would like to offer a more modular approach to allow the users to see specifically what they want without having to rely on maintaining and displaying multiple different indicators. To do this we ...
PA dashboard with any chart type doesn't allow clicking the legend item unless there is a Group by and Stack by field filled in.Tested in Zurich and with options enabled for Chart interactions.Would there be a workaround for options to enable without...
Hi there. wondering if anyone has any ideas or suggestions on simple lists. Here are three things that are a problem for us with #1 being a showstopper for us to migrate before being forced as this will interrupt a lot of users. Description: The re...
Hello everyone, I have a requirement where I need to show report based on 2 breakdowns. 1. Group (assignment group)2. Group members (assigned to)In analytics hub, if I select a group, in the assigned to breakdown it should show only the members from ...
Hi All,I am trying to display the members of an Assignment Group dynamically in the “Assignment to” field using Performance Analytics and Breakdown.What I want to achieve:When an Assignment Group is selected, the PA indicator should show all members ...
Trying to add a "Filter Group" element from a PA dashboard to a library and the option isn't available. The add to library option is available for all other elements. Is there a workaround for this?
I have been asked to create a dashboard showing all tickets that have been created via the customer portal. However, i cant find any fields to search on for this. Incidents are easy as there is a source field but Service Requests don't have anything ...
Hi, When I add a Calendar Report visualization the work week view goes from Sunday to Thursday instead of Monday to Friday and I'm struggling to find the place to define it.I've added a calendar report to a par_dashboard like so:Platform Analytics ->...
Hi everyone I need to configure an indicator to calculate the 90th percentile of a duration field. Can someone guide me on how to do this, please?
On step 6 of the lists and filters lesson I only see I have 9, 1-Critical rows to change the state to In Progress. Also, when i try to change the state, I receive an error message saying security prevents writing to this field. Please advise.
I'm trying to change colors on my dashboard elements in platform analytics, but I can't.When I click on the down arrow on Colors, all I get is a spinning circle and it never clears and displays color options.Earlier I found a KBA from ServiceNow that...
Hi community, I have request to generate a report to analysis the duration of each stage in RITM level, together with the approvers in each stages. I could find the metric_instance to calculate the duration of each stage, however, i could not find a ...
Hi everyone,I’m currently working with Next Experience / Workspace dashboards and noticed an issue with dashboard visibility.In the classic UI, dashboard visibility can be controlled by domain separation.However, in the new UI (Next Experience), I’m ...
Hi,I wanted to try out User Experience Analytics for a custom app on my PDI. However, I didn't get that far since I don't even see the regular ootb data in the User Experience Analytics Overview. All widgets just show "This content could not be loade...
I have Platform Analytics in our PROD environment. I have not yet migrated everything, but I have started using it. I have found a few things within the Platform Analytics version of the Analytics Hub for an Indicator (KPI Details in Platform Analyti...
