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Resolved! PPN number and installed software

Hi,   We have PPN number entered so model got created but as per Discovery map selected in software model table software installations are not getting selected from cmdb_sam_sw_install table. What are the best practices to assign the installed softwa...

nicknick by Tera Expert
  • 1617 Views
  • 7 replies
  • 4 helpfuls

Resolved! Need help on creating asset/Ci for only Computer class

Hello, I am new to ITAM module. Please help how to implement the below requirement. I want to create CI from asset and create asset from CI for only Computer class in a bidirectional way but need to prevent any other CI to create from asset but asset...

Ssnow by Kilo Contributor
  • 2084 Views
  • 14 replies
  • 0 helpfuls

Software Model Lifecycles generated

What triggers the value for Software Model.Lifecycles Generated to flip from FALSE to TRUE? There is no discovery map for the particular SW Model I am looking at and no Publisher provided Lifecycle data either. I have manually created Lifecycle recor...

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Brigham by Tera Expert
  • 2491 Views
  • 2 replies
  • 1 helpfuls

How to manage allocation of volume license key

In SAM Pro: Orlando there are License Key records related to a SW Entitlement. This allows for a 1:1 allocation of a license key to a User or Device. My question is around what to do with volume license keys where a single key allows rights to alloca...

Brigham by Tera Expert
  • 2471 Views
  • 5 replies
  • 1 helpfuls

Resolved! Asset Warranty

HI All,   is there a way to add the warranty of an asset?   thanks, Joe 

JA12 by Tera Contributor
  • 4649 Views
  • 14 replies
  • 5 helpfuls

Resolved! How do I modify the Asset State to CI Install Status Mapping?

Description: I cannot correct a couple of the Asset State to CI Install Status mappings. The two Asset State choices that are incorrect are "Retired" and "Missing". When I attempt to modify the existing Mappings, the options are greyed out. If I atte...

ladrake by Mega Expert
  • 2941 Views
  • 2 replies
  • 4 helpfuls

Resolved! SCCM Integration

Hi All, I have some series of question required for a Document requested from our client on SCCm integration. But i don't want to put them all in one current question so i will be creating multiple question on them, i would like you to answer my ques...

SCCM 2016 Software Edition Data Source Not working

Hi Team, Can anyone please explain, how sccm 2016 software Edition data source will work? It is not fetching any data from sccm database. OOB query: /*Table name and the query below should not be considered as the final query that executes. The final...

Santosh M1 by Kilo Explorer
  • 1264 Views
  • 8 replies
  • 1 helpfuls

Distinguish between Adobe Acrobat 2017 Standard vs Professional editions

We have a variety of Adobe Acrobat 2017 Standard and Adobe Acrobat 2017 Professional installations in our environment discovered by SCCM.  It appears as though there is no way to distinguish between the two when discovery models are created and norma...

boba by Giga Contributor
  • 2390 Views
  • 13 replies
  • 0 helpfuls

Software Asset Reconciliation

Hello Guru, I am new to Software Asset Management and trying to explore/understand it. and need your help here. i'm trying to test how is the SAM flow and how it works. My understanding is we can mapp our (discovered) installed software with the SAM....

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bharath10 by Mega Expert
  • 1508 Views
  • 6 replies
  • 0 helpfuls
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