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Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships. SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Accessibility - A11y

The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...

31 Posts

Airline Industry

Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...

8 Posts

Retail and Hospitality

The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...

2 Posts

ServiceNow Creator Club

Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...

22 Posts

UK Public Sector

This community is for our UK Public Sector Customers to be able to come together for increased colla...

1 Posts

User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...

148 Posts

Activity in Special Interest Groups

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Featured Welcome to Q3: Building Responsibly with ServiceNow

Welcome to Q3: Building Responsibly with ServiceNow!   This quarter, we’re exploring what it means to build with intention, balancing technical excellence with thoughtful decision-making, responsible AI adoption, data trust, and long-term platform he...

  • blog

Featured AI Learning Days Are Coming: Explore What's Possible

As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next.    Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...

  • blog

Featured Where Do You Start? (Office Hours Reminder)

One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start?   There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...

  • blog

AI, Trust, and the Meaning of Data with Dean Allemang

Ask a chatbot a question and you expect it to just *know* the answer — like a friend who's read everything. But that's not actually how anyone who relies on AI for real work uses it. They give it their meeting notes, their docs, their specific situat...

  • Event

Office Hours Live with Frances Frei — Communicating with Data (AMS)

Register Here!   Each 60-minute session offers leadership insights and open Q&A with real-time coaching. To protect the integrity of the space, AI note-takers, recording bots, and external transcription tools are not permitted. Notes will be shared w...

  • Event

Taxonomy help!

I recently noticed that when I search for things, if there is a quick link, it shows which pages it is connected to. I know this has to do with the quick link living in the connected content of that topic record. However, I went in yesterday to remov...

  • Question

Tomorrow: Put Responsible AI Governance Into Practice

Our next ServiceNow University webinar is happening tomorrow, August 26 at 8:15 AM ET / 5:15 AM PT.   Join Ekaterina Koenes for a conversation on how organizations can move from responsible AI principles to practical governance. We’ll explore the fou...

  • blog

Blueprint for Responsible AI with Ekaterina Koenes

Join us on August 26 at 8:15 AM ET/5:15 AM PT to dive into the foundational architecture of responsible AI governance—from core principles and risk management to the evolving regulatory landscape—and leave with a clear framework for structuring AI go...

  • Event

How ServiceNow's CMMS, powered by Field Service Management...

How ServiceNow's CMMS, powered by Field Service Management, improves operational efficiency for Clinical Engineering and Facilities teams Date: Wednesday, September 9, 2026 Time: 1:00 PM PT | 4:00 PM ET Location: Registration Page   In this 30-minute...

  • Event
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