Hi everyone,I’m trying to implement a weekly automated emITSM forumail in ServiceNow with the following requirement:Goal:Every MondayEach assignment group should receive only the tasks assigned to their groupGroups should not see tasks from other gro...
Hi, I need to find out the incident which is not updated in last X business hours in servicenow.I want to use it in a flow designer . Any help will be appreciated Thanks,Nayan
Understanding ServiceNow Flow DesignerFlow Designer is an intuitive drag-and-drop interface in ServiceNow that allows users to build automated workflows, called flows, without writing complex code. It empowers both technical and non-technical users t...
Hi Team, Currently, my Now Learning account is associated with my previous workplace email address, while my Webassessor account is registered under my personal email address. I completed my CSA and HAM certifications while I was working in my previo...
hi All,I have got a task to stop triggering notification for specific 3 days. I have used notification's condition builder to build condition as Created Not On. It is working for only one Created Not On condition, But whenever I add or condition to C...
Hi Team,I have created an Approval for RITM using Workflow Approval - User activity and adding approvers using sys id in Advanced Script. Refer below image. For wait for condition I have set "Anyone to approve" and When anyone rejects " Rejects ...
Please guide step to step Dell EMC Integration with ServiceNow
I have created one ola on sc_task table and the duration type on the ola is breach on due date.also i have used the 8-6 weekdays excluding holidays in the schedule.now i have created one sc task and it qualified ola conditions and it got attached to ...
When state is Resolved, it should make all the fields read only on Incident form.I tried UI Policy - but it is making only few fields read-only. function onCondition() {var fields = g_form.getEditableFields(); for (var x = 0; x < fields.length; ...
Hi, I am wondering how can I activate notifications for VA through teams? I am created requested approvals to trigger the approval notifications. I am getting email notifications but I don't see any coming through via teams. The Microsoft integratio...
Hi All,I am trying to create a report on the task table. It is a dynamic that shows the user a list view of everything assigned to them. They created a new process for one of our requests and for some reason the approval is populating on the REQ in...
Is it feasible to auto schedule CAB meeting with microsoft teams ? If yes, what are the steps?
Hello,I have a catalogue item created by someone else where the dropdown list items for fields actually reside in the sys_choice table. An underlying script makes the appropriate related dropdown entries appear along with a variety of UI policies. I...
I am having issues with the SIR CISO Dashboard. I am trying to get the data to populate the visualizations however it is not working. The dashboard is empty and there is a lot of data in the SIR module. Why is this the case and how can I get the dash...
Hi, I would like to modify the label of the Additional Comments field in Service Operation WorkspaceI tried modifying the client script that adds "customer visible" to the label and that didn't work. I don't have any label override. How do I remove "...
