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Resolved! Guidance Required for Renewing ServiceNow Certifications

Hi Team, Currently, my Now Learning account is associated with my previous workplace email address, while my Webassessor account is registered under my personal email address. I completed my CSA and HAM certifications while I was working in my previo...

saraw925 by Tera Contributor
  • 1272 Views
  • 2 replies
  • 1 helpfuls

Workflow Approval - User activity

Hi Team,I have created an Approval for RITM using Workflow Approval - User activity and adding approvers using sys id in Advanced Script.  Refer below image.     For wait for condition I have set "Anyone to approve" and When anyone rejects " Rejects ...

TheMatrix_2-1765345638876.png TheMatrix_3-1765345662512.png TheMatrix_0-1765345107929.png TheMatrix_1-1765345601629.png
The Matrix by Tera Contributor
  • 1052 Views
  • 8 replies
  • 2 helpfuls

Resolved! OLA BREACH issue

I have created one ola on sc_task table and the duration type on the ola is breach on due date.also i have used the 8-6 weekdays excluding holidays in the schedule.now i have created one sc task and it qualified ola conditions and it got attached to ...

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