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Skip user input from Submit a service request

When user types utterance system identifies the Submit a service request topic and confirm if it is correct topic and if user confirm yes system asks user again to provide what they want to submit, can we instead get the previous input and display se...

Bharath38_1-1728579539941.png
Bharath38 by Tera Guru
  • 888 Views
  • 5 replies
  • 1 helpfuls

Training NLU Model Error

Hi everyone I've noticed none of the NLU utterances are working while testing the bot, and the topic only runs when I select the topic from the "Show Me Everything" button. I'm starting to believe the NLU model isn't working as it's not picking up an...

JD51 by Tera Contributor
  • 2600 Views
  • 8 replies
  • 0 helpfuls