Virtual Agent, NLU forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! virtual agent simulator on demand cource

while doing the virtual agent simulator on demand course in the  now learning  and in the 14 lab instance practice I have done the all things which are given in that pdf but still it is not validating please suggest and help how to do these and valid...

gsoni_0-1743074032581.png
gsoni by Tera Contributor
  • 517 Views
  • 3 replies
  • 0 helpfuls

Expert Feedback Loop suddenly has No Data anymore

I used to have over 300 records to work on here. In January of this year it updated and then again in March. I was able to see those records for a few months. Now as of two weeks ago I get the screen that says "No Data Yet." I have not changed the mo...

davidwild by Kilo Contributor
  • 429 Views
  • 2 replies
  • 0 helpfuls

Displaying list of topics

By default, in virtual agent, topics in show all topics are displaying in alphabetical order. Is it possible to display the list of topics based on our convenient order? If possible, please provide the solution.  

Nandhu1704 by Tera Contributor
  • 2417 Views
  • 3 replies
  • 1 helpfuls

Virtual Agent card

Hi All, I'm new to the Virtual agent designer in ServiceNow and I'm experiencing some difficulties.I'm trying to build a card with all the details of an input user, with additional links.  For example: NameTitleDepartmentManagerLocationEmailTeams - l...

Gal Cohen by Tera Contributor
  • 812 Views
  • 5 replies
  • 0 helpfuls

VA chat auto closes post agent chat survey

In VA chat when a user chooses to end the conversation and clicks the "X" button, the survey appears within the same chat window while simultaneously closing the chat automatically.When the user attempts to select a response from displaying Survey, a...