Configuring Financial Services Operations Integration with Mastercard

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Plan and configure your implementation of Financial Services Operations Integration with Mastercard.

    Configuration overview

    To configure Financial Services Operations Integration with Mastercard on your ServiceNow instance, you need to set up a sequence of tasks.

    1. Set up Mastercard spoke

      Use the Integration Hub to integrate Mastercard Spoke with your ServiceNow instance.

    2. Install Financial Services Operations Integration with Mastercard

      You can install the Financial Services Operations Integration with Mastercard (com.sn_fso_intg_mc) application from the ServiceNow Store. The application installs related applications and plugins if they are not already installed.

    3. Set up instance credentials.

      Configure the Financial Services Operations Integration with Mastercard application by using the Mastercard connection and credential record to authenticate ServiceNow requests.