Set up the Connection & Credential records

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the Connection & Credential records for Card Data Security. This establishes the primary outbound connection that routes requests from ServiceNow to external APIs via the tokenizer service.

    Before you begin

    Role required: admin

    For Verifi integration, this requires a JWT provider created from the procedure in Set up a JWT Provider.

    Procedure

    1. Navigate to All > Integration Hub > Connections & Credentials > Connection & Credential Aliases.
    2. Select the Connection & Credential Alias record.
      • For card network integration, select CardDataSecurity.ServiceToken.
      • For Verifi integration, select Verifi.
    3. In the Connections related list, select New.
    4. For card network integration, enter the following field values.
      FieldValue
      Name <Name of the HTTP(s) connection>
      Connection URL <The tokenizer service endpoint URL i.e. the tokenURI value from the credentials JSON file>
      vault_id Attribute <The vault ID of the tokenizer service data vault>
      For Verifi integration, enter the following field values.
      FieldValue
      Name <Name of the HTTP(s) connection>
      Connection URL <The tokenizer service endpoint URL designated for accessing Verifi APIs internally>
      Issuer <The Issuer ID provided by Verifi>
      JWT Provider <The JWT Provider created from the procedure in Set up a JWT Provider>
      API Version <The API version provided by Verifi, as necessary>
    5. Select Submit.
    6. For card network integration, repeat steps 2 through 5 for the CardDataSecurity.ClientToken and CardDataSecurity.DataTokenSigner records.

    Result

    The Card Data Security connection records are configured.

    What to do next

    Set up a credential.