Activate customer service household

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Activate the Customer Service Household plugin to manage customer service for households.

    Before you begin

    Role required: admin

    About this task

    The Customer Service Household plugin (com.snc.household) enables you to create households, define the members of a household, and identify relationships between household members. This plugin automatically activates the Customer Service Base Extension Entities plugin (com.snc.cs_base_extension), which provides granular access control through relationships, user profile attributes, and roles.

    Procedure

    1. Navigate to All > System Definition > Plugins.
    2. Search for the Customer Service Household plugin (com.snc.household).
    3. Click Activate.