Configuring ServiceNow Otto for App Engine

  • Release version: Zurich
  • Updated October 7, 2025
  • 1 minute to read

    • Learn about the configuration process for ServiceNow Otto for App Engine.

    ServiceNow Otto for App Engine configuration overview

    In order to start using ServiceNow Otto for App Engine, you must install ServiceNow Otto for App Engine on your instance. For more information, see Installing ServiceNow Otto for App Engine.

    To use the custom app record summarization skill, you must activate and configure the skill in the Now Assist admin console. For more information, see Activate the custom app record summarization skill and Configure the custom app record summarization skill.