Collaboration permissions for ServiceNow Studio

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Collaboration Permissions for ServiceNow Studio

    Collaboration permissions in ServiceNow Studio define the actions that delegated developers can perform while working on applications. These permissions can be configured by an admin or the application owner to facilitate effective collaboration among developers.

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    Key Features

    • File Type Permissions: Controls access to various file types within the Studio, ensuring developers can work on all necessary components.
    • Application Management Permissions: Determines who can delete applications, manage collaborators, and invite new developers to join the project.
    • Deployment Permissions: Manages the ability to upgrade apps, submit them for deployment, and publish to repositories or app stores.

    Key Outcomes

    By understanding and configuring collaboration permissions, ServiceNow customers can:

    • Enhance teamwork among developers by clearly defining roles and responsibilities.
    • Protect application integrity through controlled access to critical features and actions.
    • Streamline the development and deployment process, ensuring timely updates and collaboration.

    Collaboration permissions determine what delegated developers can do when working on an app in ServiceNow Studio. They can be set by an admin or the app owner.

    For more information, see Collaborating on apps using ServiceNow Studio.

    File types custom collaboration permissions

    Table 1. File type collaboration permissions
    Permission Description Owner default setting Editor default setting
    All File Types Grants access to work with all types of files, including additional file types not granted by the other options. Yes Yes
    Integrations Grants access to web service APIs, REST APIs, data sources, and Integration Hub - Import. Yes Yes
    Reporting Grants access to reports and scheduled reports. Yes Yes
    Mobile builders Grants access to build mobile experiences, such as with Mobile App Builder. Yes Yes
    UI Builder Grants access to work with UI Builder to build out more complex interfaces. Yes Yes
    Workflow Grants access to Workflow Editor and Activity Creator. Yes Yes
    Service Portal Grants access to work with Service Portal editors and tools. Yes Yes
    Workflow Studio Grants access to the Workflow Studio design environment to create flows and actions. Yes Yes
    Service Catalog Grants access to work with catalog-related file types such as catalog items, record producers, and variables to add catalog items to apps. Yes Yes
    Tables & forms Grants access to model and layout-related file types such as table columns, form layout, and list layout. Yes Yes
    Decision Tables Grants access to work with decision tables to create decision logic based on multiple if-else rules. Yes Yes
    Playbooks Grants access to work with the Playbooks design environment to create processes. Editing activity subflows or actions requires the Flow Designer permission. Yes Yes
    Notifications Grants access to create automatic email notifications and work with email templates. Yes Yes

    Security/Entitlement custom collaboration permissions

    Manage access control grants access to security management files, such as Access Control Lists and roles.

    The default setting for both owners and editors is selected.

    Programming tools custom collaboration permissions

    Allow scripting grants access to script fields, such as those in Business Rule, UI Action, and Client Script.

    The default setting for both owners and editors is de-selected.

    Application management custom collaboration permissions

    Table 2. Application management collaboration permissions
    Permission Description Owner default setting Editor default setting
    Delete application Grants access to delete the app. Yes No
    Manage collaborators Grants access to change the developers and their permissions to collaborate on an app. Yes No
    Source control Grants access to work with source control tool integrations. No No
    Invite collaborators Grants access to invite developers to collaborate on an app. Yes Yes

    Deployment custom collaboration permissions

    Table 3. Deployment collaboration permissions
    Permission Description Owner default setting Editor default setting
    Upgrade app Grants access to upgrade applications. No No
    Submit for deployment Grants access to request deployment for an app. Yes No
    Publish app to repo Grants access to publish the app to your repo. No No
    Publish to app store Grants access to publish the app to your app store. No No