Customized app collaboration permissions in Creator Studio

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Customized app collaboration permissions in Creator Studio

    In Creator Studio on the ServiceNow AI Platform, you can customize collaboration permissions to control more granular actions and areas within an app that users, including admins and app owners, can access. This enables precise management of who can perform specific tasks during app development and collaboration.

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    File Types Collaboration Permissions

    You can assign permissions based on different file types related to app development. These permissions allow collaborators to work with various components such as integrations, reporting, mobile builders, UI Builder, workflow editors, service portals, catalogs, tables and forms, decision tables, playbooks, notifications, and more. Owners and editors typically have default access to most file types, facilitating broad collaboration across app features.

    Security and Programming Tools Permissions

    • Manage access control: Grants access to security management files like Access Control Lists and roles, enabled by default for both owners and editors.
    • Allow scripting: Grants access to scripting fields (e.g., Business Rule, UI Action, Client Script), which is disabled by default for both owners and editors, allowing tighter control over code changes.

    Application Management Permissions

    These permissions govern higher-level app lifecycle actions:

    • Delete application: Owners can delete the app; editors cannot.
    • Manage collaborators: Only owners can add or modify collaborator permissions.
    • Source control: No default access is granted to owners or editors for source control tool integrations.
    • Invite collaborators: Both owners and editors can invite developers to collaborate.

    Deployment Permissions

    Deployment-related permissions regulate app release and updates:

    • Upgrade app: No default access for owners or editors.
    • Submit for deployment: Owners can request deployment; editors cannot.
    • Publish app to repo and app store: Neither owners nor editors have default access.

    Practical Implications for ServiceNow Customers

    These customizable permissions provide ServiceNow customers with control over collaboration, enabling secure and efficient app development by defining who can edit, manage, deploy, or delete components within Creator Studio. Admins and app owners can tailor access to align with team roles and governance policies, ensuring appropriate collaboration without compromising security or process integrity.

    When you customize collaboration permissions, you can choose more granular actions and parts of the app that users can work with in Creator Studio.

    Use these permissions when managing collaboration, either as an admin or app owner. For more information, see the following topics:

    File types custom collaboration permissions

    Table 1. File type collaboration permissions
    Permission Description Owner default setting Editor default setting
    All File Types Grants access to work with all types of files, including additional file types not granted by the other options. Yes Yes
    Integrations Grants access to web service APIs, REST APIs, data sources, and Integration Hub - Import. Yes Yes
    Reporting Grants access to reports and scheduled reports. Yes Yes
    Mobile builders Grants access to build mobile experiences, such as with Mobile App Builder. Yes Yes
    UI Builder Grants access to work with UI Builder to build out more complex interfaces. Yes Yes
    Workflow Grants access to Workflow Editor and Activity Creator. Yes Yes
    Service Portal Grants access to work with Service Portal editors and tools. Yes Yes
    Workflow Studio Grants access to the Workflow Studio design environment to create flows and actions. Yes Yes
    Service Catalog Grants access to work with catalog-related file types such as catalog items, record producers, and variables to add catalog items to apps. Yes Yes
    Tables & forms Grants access to model and layout-related file types such as table columns, form layout, and list layout. Yes Yes
    Decision Tables Grants access to work with decision tables to create decision logic based on multiple if-else rules. Yes Yes
    Playbooks Grants access to work with the Playbooks design environment to create processes. Editing activity subflows or actions requires the Flow Designer permission. Yes Yes
    Notifications Grants access to create automatic email notifications and work with email templates. Yes Yes

    Security/Entitlement custom collaboration permissions

    Manage access control grants access to security management files, such as Access Control Lists and roles.

    The default setting for both owners and editors is selected.

    Programming tools custom collaboration permissions

    Allow scripting grants access to script fields, such as those in Business Rule, UI Action, and Client Script.

    The default setting for both owners and editors is de-selected.

    Application management custom collaboration permissions

    Table 2. Application management collaboration permissions
    Permission Description Owner default setting Editor default setting
    Delete application Grants access to delete the app. Yes No
    Manage collaborators Grants access to change the developers and their permissions to collaborate on an app. Yes No
    Source control Grants access to work with source control tool integrations. No No
    Invite collaborators Grants access to invite developers to collaborate on an app. Yes Yes

    Deployment custom collaboration permissions

    Table 3. Deployment collaboration permissions
    Permission Description Owner default setting Editor default setting
    Upgrade app Grants access to upgrade applications. No No
    Submit for deployment Grants access to request deployment for an app. Yes No
    Publish app to repo Grants access to publish the app to your repo. No No
    Publish to app store Grants access to publish the app to your app store. No No