Administering user access for deployed Creator Studio apps

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • After users build apps in Creator Studio and you deploy them to production, as an admin, you are responsible for granting access to those apps to users.

    Assign user access in production

    Applications must be deployed to the production instance, which is where you assign user access.

    Users with the agent role are fulfillers, and should automatically get access to apps built in Creator Studio.

    Assign users the agent role for the app's scope, for example, x_snc_jd_it_fulf_0.agent for an app with the scope x_snc_jd_it_fulf_0. For details on assigning roles to users, see Managing roles.

    Restricting user access to forms

    By default, all users on the production instance get access to forms built in Creator Studio, but Creator Studio developers can choose from existing access criteria if they want to restrict access. The Available For and Not Available For form settings are lists of User Criteria Records. For more information, see Set security for items and categories.

    Developers can work with admins to define new access criteria for their app's forms to define the proper access from within Creator Studio. For more information, see Edit the settings for a form in Creator Studio.

    Personas for apps built in Creator Studio

    Requester
    Someone requesting something, like a piece of equipment or permission to do something.
    Fulfiller
    Someone who works on requests. Fulfillers may also approve or deny requests, depending on any approval automation for the app.