Creator Studio
Summarize
Summary of Creator Studio
Creator Studio is a no-code application builder on the ServiceNow AI Platform designed for non-developers to create request-fulfillment apps without writing code. It specializes in Service Desk applications where one user submits a request and another fulfills it. Typical use cases include managing employee requests for equipment, travel approvals, permissions, and recognition awards. Creator Studio enables teams to submit, review, approve, and fulfill workplace requests in a unified platform.
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Key Features
- No-code app building: Build request-fulfillment apps easily without programming skills.
- Service Desk focus: Supports apps that handle requests, approvals, and fulfillment workflows.
- Integration with other ServiceNow tools: Apps built in Creator Studio can be opened in other builders like Workflow Studio for advanced automation or ServiceNow Studio for enhanced interfaces.
- App components: Creator Studio apps use forms and automation and include user and fulfiller views for request management.
Choosing the Right App Builder
ServiceNow offers multiple app builders tailored to different users and skill levels:
- Creator Studio: For process owners and line-of-business users to build no-code request-fulfillment apps.
- App Engine Studio: For citizen developers to build a broader range of apps with low-code tools.
- ServiceNow Studio: For developers needing a unified environment with low-code and code development capabilities.
- ServiceNow IDE and SDK: For source code developers building apps with JavaScript and ServiceNow Fluent language.
Getting Started
ServiceNow customers can try Creator Studio on their Personal Development Instance (PDI) by signing in to the Developer Site. This allows hands-on experience building request-fulfillment apps in a safe environment before deploying in production.
Creator Studio is a no-code application builder on the ServiceNow AI Platform that lets non-developers create request-fulfillment apps without writing code. Use Creator Studio to build apps that manage employee requests, approvals, and fulfillments, such as equipment requests or travel approvals, directly on the ServiceNow AI Platform.
Creator Studio specializes in Service Desk request-fulfillment applications, where one person submits a request and another person fulfills it. Service Desk apps enable users to submit requests, report issues, and access support related to services within your company. Use ServiceNow AI Platform to build apps that handle common workplace requests, so your team can submit, review, approve, and fulfill them in one place.
ServiceNow AI Platform supports apps for requests, such as:
- Ordering equipment, such as keyboards or monitors
- Approving travel or purchase requests
- Granting permissions, such as vacation approvals
- Distributing recognition gifts or awards
Get started
Which app builder should I use?
Use the following table to choose the app building experience that matches your role and technical background.
| Tool | Users | Features |
|---|---|---|
| Creator Studio: Build an app without code. | Process owners, line of business owners | Build request-fulfillment apps without writing code. For example, create an application to request office supplies: a user fills out a form, and an approver accepts or denies the request. For more information, see Exploring Creator Studio. |
| App Engine Studio: Build a range of apps using low-code tools. | Citizen developers | Build a broader range of apps than Creator Studio without writing code. For more information, see Exploring App Engine Studio. |
| ServiceNow Studio: Build and deliver apps in a unified environment. | Citizen developers, Platform developers | Build apps in a unified development environment. ServiceNow Studio provides streamlined navigation, integrated low-code tools, and built-in tracking and packaging so you can develop and ship apps faster. For more information, see Exploring ServiceNow Studio. |
| ServiceNow IDE and ServiceNow SDK: Build apps in source code. | Source code developers | Develop applications in source code with ServiceNow Fluent, create JavaScript modules, and use third-party libraries. ServiceNow Fluent is a domain-specific programming language for creating application metadata
in code. Use Build Agent in ServiceNow IDE to create and update apps in source code with a conversational interaction. The ServiceNow IDE runs Visual Studio Code for the Web on the ServiceNow AI Platform. The ServiceNow SDK runs Visual Studio Code Desktop locally. For more information, see Building applications in source code. |
What apps are in ServiceNow
A ServiceNow app is a package that performs a specific task for a specified group of users. Think of an app as a container with a set of rules around who can access and edit it. For example, ServiceNow apps can include an API, a table, a workspace, a form, a flow, or any combination of those things.
A Creator Studio app uses forms and automation to enable users to request something and move the request through the approval process. Creator Studio also enables you to the see the fulfiller's view of the Request App Workspace for the app.
What you can do after you build an app in Creator Studio
After you build an app in Creator Studio, you can open the app in any other ServiceNow builder so that you can add more advanced functionality without rebuilding from scratch.
For example:
- Open the app in Workflow Studio to add complex automations.
- Open the app in ServiceNow Studio to add different interfaces. Select Open in ServiceNow Studio from the app's tile on the Creator Studio home page to open the app directly.
Give Creator Studio a try
Ready to give Creator Studio a try? You can test it out using your own Personal Development Instance (PDI), which requires you signing in to the Developer Site. Find out more on PDIs in the Personal developer instance guide.
