Limitations on updating records

  • Release version: Zurich
  • Updated October 2, 2025
  • 1 minute to read
  • There are some types of records that you can’t merge while resolving differences on the Compare to Current and Resolve Collision pages.

    Record types

    You can't merge the individual values of the following record types. Instead, differences involving the following record types display a read-only comparison and enable a choice between updating and reverting:
    Record type Value
    Choice sys_choice
    Choice Set sys_choice_set
    Form sys_ui_form
    List sys_ui_list
    Related List sys_ui_related_list
    Form Section sys_ui_section
    Workflow wf_workflow
    Workflow Version wf_workflow_version

    Field types

    The following field types don’t support individual merging between versions or updates:

    Field type Value
    Auto Increment auto_increment
    Auto Number auto_number
    Breakdown Element breakdown_element
    Catalog Preview catalog_preview
    Collection collection
    Color Display color_display
    Composite Field composite_field
    Compressed compressed
    Counter counter
    Currency currency
    Data Array data_array
    Data Object data_object
    Data Structure data_structure
    Other Date date
    Basic Date/Time datetime
    Days of Week days_of_week
    Document ID document_id
    Due Date due_date
    Email email
    External Names external_names
    Field List field_list
    Floating Point Number float
    UI Action List glide_action_list
    Precise Time glide_precise_time
    Glide Var glide_var
    Basic Image image
    Index Name index_name
    Integer String int
    Integer Time integer_time
    IP Address ip_address
    Journal journal
    Journal Input journal_input
    Journal List journal_list
    Long Integer String long
    Mask Code mask_code
    Metric Absolute metric_absolute
    Metric Counter metric_counter
    Metric Derive metric_derive
    Metric Gauge metric_gauge
    MID Server Configuration mid_config
    Month of Year month_of_year
    Multiple Line Small Text Area multi_small
    Name/Values name_values
    NL Task Integer 1 nl_task_int1
    Order Index order_index
    Password (One Way Encrypted) password
    Percent Complete percent_complete
    Phone Number ph_number
    Phone Number (Unused) phone_number
    Phone Number (E164) phone_number_e164
    Price price
    Reference Name reference_name
    Related Tags related_tags
    Reminder Field Name reminder_field_name
    Repeat Count repeat_count
    Repeat Type repeat_type
    Replication Payload replication_payload
    Schedule Date/Time schedule_date_time
    Short Field Name short_field_name
    Short Table Name short_table_name
    Slushbucket slushbucket
    Source ID source_id
    Source Name source_name
    Source Table source_table
    <none> string_boolean
    System Class Name sys_class_name
    System Rule Field Name sysrule_field_name
    Table table
    Text text
    Time time
    Timer timer
    Translated translated
    Tree Code tree_code
    Tree Path tree_path
    Image user_image
    User Input user_input
    Variables variables
    Version version
    Video video
    Week of Month week_of_month
    Wide Text wide_text
    WMS Job wms_job
    Workflow workflow