Test generation

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Test Generation

    ServiceNow's Test Generation skill, available in the Creator Pro Plus product offering, simplifies automated test authoring. Users can describe their test requirements, and the system automatically generates the test, which can be reviewed and modified as needed. This feature builds on the Automated Test Framework (ATF) and is exclusively available for Next Experience UI users.

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    Key Features

    • Automated Test Creation: Describe your needs, and the application generates the test.
    • Review and Edit: Users can review the generated tests and make edits using updated prompts.
    • Community Support: Access to the ServiceNow Community for troubleshooting and assistance.
    • Data Handling: Data is processed in accordance with ServiceNow's internal policies, including potential transfer to third-party providers.

    Key Outcomes

    By leveraging Test Generation, ServiceNow customers can streamline the test authoring process, improve efficiency, and ensure that tests meet specific requirements quickly. However, customers should exercise caution due to the AI's limitations and maintain human oversight to ensure accuracy and appropriateness for their specific use cases.

    Simplify your automated test authoring by leveraging the power of ServiceNow's Test generation skill available as part of the Creator Pro Plus product offering. Simply describe your test requirements, and Test generation generates the test for you. You can then review the generated test before accepting it or make any edits with an updated prompt.

    Note:
    Test generation leverages the foundation provided by the Automated Test Framework (ATF). Refer Automated Test Framework (ATF) documentation for further details.

    The Test generation skill is available only for Next Experience UI users.

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    Troubleshoot and get help

    For more information, see Now Assist documentation.

    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.