ServiceNow Studio and legacy products

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of ServiceNow Studio and Legacy Products

    ServiceNow Studio enhances the development process for applications on the ServiceNow AI Platform, building upon functionalities from previous tools like Guided Application Creator and legacy Studio. It provides a unified environment for app creation, editing, and deployment.

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    Key Features

    • Intuitive Navigation: Easily locate, organize, and edit your applications with improved navigation.
    • All-in-One Development: Access all necessary tools for creating and editing objects in one place, streamlining your workflow.
    • Deployment Management: Utilize various app lifecycle options, including pipelines and update sets, for efficient deployment.
    • Native GenAI Support: Leverage the latest generative AI capabilities and low-code tools through Now Assist.

    Key Outcomes

    Transitioning to ServiceNow Studio allows you to edit any global, scoped, or custom app you have permission for directly, although the option to edit in legacy Studio is not available for new apps. Initially, some features like the Search bar and Create options will be hidden until a scoped application is created. After creating an application, refreshing the ServiceNow Studio home page will unlock additional features for enhanced development.

    ServiceNow Studio improves upon the functions of several other tools that you may have used to develop apps on the ServiceNow AI Platform. If you previously used Guided Application Creator or the legacy Studio product to create apps, try using ServiceNow Studio to continue your app development process.

    Upgraded features

    The intuitive navigation and taxonomy of ServiceNow Studio will help you efficiently find, organize, and edit your work. When it comes to creating or editing objects, every development capability you need is accessible in one place, enabling you to access, switch between, and leverage the right tool for the job every time. Once your app is ready to go live, you can effortlessly manage your deployments using any of the app life cycle options ServiceNow offers, such as pipelines or update sets. ServiceNow Studio also offers native support for Now Assist, giving you the ability to leverage the latest GenAI capabilities ServiceNow offers along with innovative low-code tools.

    ServiceNow Studio and changed functionality

    Some aspects of the upgraded ServiceNow Studio behave differently than legacy Studio. In the record for each app created on the ServiceNow AI Platform, there is an option to allow the app to be edited in legacy Studio. However, this option does not apply to the new ServiceNow Studio. Any global, scoped, or custom app you have permission to edit can be edited in ServiceNow Studio.

    The Can Edit Application in Studio option on each app record does not apply to the new ServiceNow Studio.

    The Can Edit Application in Studio option on each app record does not apply to the new ServiceNow Studio.

    Using ServiceNow Studio with Guided Application Creator (GAC) roles

    When you start using ServiceNow Studio, some features become available only after you create a scoped application. If you're new to using ServiceNow Studio, you may notice that the Search bar and Create > App/File aren’t visible initially. This is expected behavior in ServiceNow Studio.

    To get started, select Create and continue creating your scoped app. On the App details page for the new application, you can create metadata (or application files) by selecting Create. The Create file page opens, and you can then create any file type you need and associate it to your app.

    After you have created your application, return to the ServiceNow Studio home page, and refresh the browser window. You can now use the Search bar and Create > App/File features during your scoped application development. For more information about roles, see Assign a role to a user.