Next-Generation Fortinet Network Firewall SNMP-based discovery

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：9分

    • The Discovery and Service Mapping Patterns application uses the Next Generation Fortinet Network Firewall pattern to find Fortinet firewalls through a series of SNMP calls. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    The Next Generation Fortinet Network Firewall pattern uses a set of SNMP calls to find the Fortinet firewalls. Discovery uses the pattern to run horizontal discovery.

    注:
    Only the REST-based Fortinet firewall discovery method finds FortiGate VDOMs. The SNMP-based Fortinet firewall discovery method doesn't discover them. For information on REST-based Fortinet firewall and FortiGate Virtual Domains (VDOMs) discovery, see Fortinet firewall and FortiGate VDOM REST-based discovery.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    To learn about Fortinet firewalls and their versions that you can discover, refer to Detailed information on products discovered by ITOM Visibility.

    Prerequisites

    Verify the applications are up to date
    • Discovery and Service Mapping Patterns
    • CMDB CI Class Models
    Ensure SNMP access
    Ensure that your Fortinet firewall device has SNMP access.
    Configure SNMP credentials
    On the ServiceNow instance, configure SNMP credentials. For more information, see SNMP credentials.
    Add SNMP system OID record to ServiceNow instance
    Add the SNMP system OID record for the Fortinet device to the ServiceNow instance. Update the following:
    • Classifier: Fortinet Firewall
    • Class: Fortinet Firewall Device
    Run a horizontal discovery
    For more information, see Running discoveries in your network.

    Data collected by Discovery during horizontal discovery

    Discovery populates the data in the CMDB when running the Next Generation Fortinet Network Firewall Pattern.

    表 : 1. Fortinet Firewall Cluster [cmdb_ci_firewall_cluster_fortinet]
    Field Description
    Name [name] Hostname.
    Fully qualified domain name [fqdn] Fully qualified domain name.
    IP address [ip_address] IP address.
    Manufacturer [manufacturer] Device manufacturer.
    Description [short_description] Short description of the Fortinet firewall cluster.
    Model Number [model_number] Device model number.
    Hardware Operating System [hardware_os] OS running on the hardware.
    Hardware OS Version [hardware_os_version] OS version running on the hardware.
    表 : 2. Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet]
    Field Description
    Name [name] Hostname.
    Serial Number [serial_number] Serial number of the device.
    Fully qualified domain name [fqdn] Fully qualified domain name.
    Operational Status [operational_status] Indicates if the device is in active state.
    IP address [ip_address] IP address.
    Manufacturer [manufacturer] Device manufacturer.
    Description [short_description] Short description of the device.
    Model Number [model_number] Device model number.
    Firmware [firmware_version] Firmware version.
    Hardware Operating System [hardware_os] OS running on the hardware.
    Hardware OS Version [hardware_os_version] OS version running on the hardware.
    表 : 3. IP Address [cmdb_ci_ip_address]
    Field Description
    IP Address [ip_address] IP address of the Fortinet firewall.
    Netmask [netmask] Netmask of the Fortinet firewall.
    表 : 4. Network Adapter [cmdb_ci_network_adapter]
    Field Description
    IP Address [ip_address] IP address of the network adapter.
    Netmask [netmask] Netmask of the network adapter.
    Alias [alias] User-assigned name for the network adapter.
    MAC Address [mac_address] MAC address of the network adapter.
    Name [name] Name of the network adapter.
    表 : 5. DNS Name [cmdb_ci_dns_name]
    Field Description
    Name [name] Name of the Domain Name System (DNS).
    IP Address [ip_address] IP address of the DNS.
    This Dependency Views map on the Fortinet Firewall Device CI shows the Fortinet Firewall Cluster to which it belongs.
    CIs and connections on a Dependency Views map

    CI relationships

    These relationships are created to support Fortinet firewall discovery.

    CI Relationship CI
    Fortinet Firewall Cluster [cmdb_ci_firewall_cluster_fortinet] Extends from Firewall Cluster [cmdb_ci_firewall_cluster]
    Fortinet Firewall Cluster [cmdb_ci_firewall_cluster_fortinet] Hosted on::Hosts Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet]
    Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet] Extends from Firewall Device [cmdb_ci_firewall_device]
    Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet] Owns::Owned by IP Address [cmdb_ci_ip_address]
    Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet] Owns::Owned by Network Adapter [cmdb_ci_network_adapter]
    Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet] Uses::Used by Router Interface [dscy_router_interface]
    IP Address [cmdb_ci_ip_address] References Network Adapter [cmdb_ci_network_adapter]
    Network Adapter [cmdb_ci_network_adapter] Owns::Owned by IP Address [cmdb_ci_ip_address]
    Network Adapter [cmdb_ci_network_adapter] References Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet]
    Router Interface [dscy_router_interface] References Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet]
    Serial Number [cmdb_serial_number] References Fortinet Firewall Device [cmdb_ci_firewall_device_fortinet]