Identify Health Log Analytics system health issues on the service map

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：2分

    • View Health Log Analytics (HLA) system health issues on the ServiceNow Event Management service instance map.

    始める前に

    Role required: evt_mgmt_operator or evt_mgmt_admin

    このタスクについて

    Viewing the configuration items (CIs) that comprise Health Log Analytics and their relationships helps you visualize the impact of HLA system health issues on the service. For more information, see Viewing Health Log Analytics system health alerts on the service map.

    手順

    1. Navigate to All > Event Management > Services > Service Instances.
    2. On the Service Instances page, locate ServiceNow Event Management and select View Service.
      Event Management health - service instance.
      The Event Management service instance map shows the Health Log Analytics core components and the system health alerts that affect them.
    3. On the service map, identify Health Log Analytics system health issues.
    4. Drill down into an alert to view details about the issue.

    次のタスク

    Address the alert by performing the action proposed in the notification. For more information, see Health Log Analytics self-health checks, notifications, and proposed actions.