Configure metric charts for Agent Workspace
Configure the set of Metric Intelligence metric charts, chart types, and other chart characteristics, that appear in Agent Workspace.
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Up to 10 metric charts for a class can be configured to appear in the Metric Intelligence metric charts form in Agent Workspace. Metric chart configurations are stored in the Metric Dashboard Metadata [sa_metric_dashboard_metadata] table, determining which metric charts appear for a CI that is associated with an alert. By default, the Metric Dashboard Metadata contains pre-configured metric charts for several classes.
If resource binding is enabled and you specify a Resource Type in the metric chart configuration, then all the resources for the CI are included in the chart. The class table for the resource class (such as ci_resource_metric_extension) that you specify is used for retrieving all the resources for the CI. Then, for each point in time in the data series, the values of resources are aggregated into a single data point which is the average of the metric values of all resources for that point of time.
| Chart type | Resources | Aggregation |
|---|---|---|
| Time_Series | No | No aggregation |
| Time_Series | Yes | Resources are averaged per data point. |
| Single_Score | No | Data points are aggregated according to the Chart Aggregate setting. |
| Single_Score | Yes | Resources are averaged per data point and then data points are aggregated according to the Chart Aggregate setting. |