Install Service Mapping Plus

You can install the Service Mapping Plus application (sn_sm_scoped_app) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.

始める前に

• Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
• Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: admin

このタスクについて

The following items are installed with Service Mapping Plus:

• Scheduled jobs
• Tables

For more information, see Components installed with Service Mapping Plus.

To view a list of Service Mapping plugin dependencies, see Plugins or applications installed with ITOM Visibility.

手順

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the Service Mapping Plus application (sn_sm_scoped_app) using the filter criteria and search bar.

   You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

   In the list next to the Install button, the versions that are available to you are displayed.

3. Select a version from the list and select Install.

   In the Review Installation Details dialog box, any dependencies installed with your application are listed.

4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. Select Install.