Activating a VPN service

For all VPN requests, including provisioning, modifications, or general questions, use the Service Catalog VPN Request form.

Antes de Iniciar

Role required: admin

Procedimento

1. Navigate to https://support.servicenow.com/now?draw=case.
2. Select the Automation Store tab.
3. Use tree on the left to navigate to All automations > Service catalog > Cloud Infrastructure.
4. Select VPN Requests
5. Select the appropriate VPN request type.
6. Answer the questions.
   Questions vary depending on the request type selected.
7. Click Submit.

Resultado

Once your request is submitted, ServiceNow will work with your network engineer(s) to test and validate that the VPN is successfully passing traffic. To ensure that your questions are answered in a timely manner, please address VPN-related questions during this process.