API Service Graph Connector for MuleSoft

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of API Service Graph Connector for MuleSoft

    The ServiceNow API Service Graph Connector for MuleSoft enables you to import API details from MuleSoft Anypoint Platform applications directly into the ServiceNow Configuration Management Database (CMDB). This integration helps maintain a comprehensive and normalized view of your API ecosystem, enhancing governance, visibility, and collaboration without needing direct access to MuleSoft.

    Show full answer Show less

    Key Features

    • Normalized Data Model: Imports API data into a consistent format aligned with other technologies for streamlined management.
    • API Insights Workspace: Provides a centralized interface to analyze and interact with API data, improving operational oversight.
    • Supported Versions: Compatible with ServiceNow releases Xanadu, Yokohama, and Zurich.

    Use Cases

    • Maintain an end-to-end inventory of exposed and backend APIs, including usage and ownership details.
    • Create relationships between API managers, runtime deployments, and gateways to understand dependencies and assess impact of service changes or failures.
    • Track active APIs across multiple MuleSoft organizations and environments, along with their deployment and operational status.
    • Identify and manage vulnerabilities and compliance requirements related to API endpoints.
    • Enable proactive incident management by identifying impacted endpoints when backend services change or fail, facilitating faster resolution.

    Configuration

    Configure the connector using the SGC Central view within the CMDB Workspace. This interface allows you to discover, install, and manage the lifecycle of connections, including editing, monitoring, and debugging. For detailed setup guidance, refer to the specific instructions for configuring the API Service Graph Connector for MuleSoft via SGC Central.

    Data Mapping and Integration

    Data from MuleSoft Anypoint Platform is mapped and transformed into CMDB Configuration Item (CI) classes using the Robust Transform Engine (RTE), then inserted into the CMDB through the Identification and Reconciliation Engine (IRE). The connector can be set to periodically pull data, ensuring up-to-date API information.

    The data sources include gateways, managed APIs, frontend and backend services, and API deployments. Each source maps to specific staging tables and target CMDB tables, enabling comprehensive integration of API service data. You can view and manage data mappings using the IntegrationHub ETL application.

    Use the ServiceNow® API Service Graph Connector for MuleSoft to import API details from a MuleSoft Anypoint Platform application into the Configuration Management Database (CMDB).

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Key features

    Import data into a normalized data model for consistency across other technologies.

    The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to a MuleSoft Anypoint Platform application, enhancing visibility, governance, and collaboration across the API estate. To learn more, see API Insights.

    Supported ServiceNow versions

    • Xanadu
    • Yokohama
    • Zurich

    Use cases

    You can use the API Service Graph Connector for MuleSoft to:
    • Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom.
    • Create relationships between API managers, runtime deployments, and gateway instances to understand service dependencies and identify impact when services change or fail.
    • Track all managed APIs across multiple MuleSoft organizations and environments, identifying which APIs are active, deployed, and their operational status.
    • Address vulnerabilities and security incidents related to API endpoints and create compliance requirements.
    • Identify impacted endpoints when backend services change or fail, enabling proactive incident management and faster resolution times.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure API Service Graph Connector for MuleSoft using SGC Central.

    Data mapping

    Data from the MuleSoft Anypoint Platform data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE).

    When you complete setting up the connection, you can configure the integration to periodically pull data from a MuleSoft Anypoint Platform application.

    The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a MuleSoft Anypoint Platform application.
    Table 1. Data mapping for MuleSoft Anypoint Platform
    Data source Staging table Target tables
    Gateway Gateway [sn_mulesoft_gateway] Anypoint API Gateway
    API Manager Managed API [sn_mulesoft_managed_api] Managed API

    Key Value [cmdb_key_value]
    Frontend And Backend Frontend And Backend [sn_mulesoft_frontend_and_backend] Frontend

    Backend
    API Deployments API Deployments [sn_mulesoft_api_deployments] API Deployment

    Data Service Instance

    For more information on where data is saved when pulling data from a MuleSoft Anypoint Platform application, see Target tables for storing API Service Graph Connector for MuleSoft data.

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.