Integration Commons for CMDB

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Integration Commons for CMDB application contains the CMDB Integrations Dashboard and a set of Robust Transform Engine (RTE) transforms and script includes.

    Integration Commons for CMDB (sn_cmdb_int_util) is available on the ServiceNow Store.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Dependencies

    CMDB and CSDM Data Foundations Dashboards v2.3.5 or later versions (see Monitor health in CSDM and CMDB Data Foundations Dashboards)

    Using the CMDB Integrations Dashboard

    The Integration Commons for CMDB application provides a dashboard with a central view of the status, processing results, and processing errors of all installed Service Graph Connectors and any custom integrations created in IntegrationHub ETL.

    See CMDB Integrations Dashboard for more information.

    Using RTE transforms

    The Integration Commons for CMDB (com.snc.cmdb.integration_util) plugin provides the Integration Commons functionality. You can use the transforms and script includes to standardize the values stored in the CMDB by different data integrations or by changes. The attributes included in the Integration Commons for CMDB application are attributes that the Identification and Reconciliation Engine (IRE) requires for identification or attributes that could be used to derive classes.

    Note:
    The RTE transforms are included in the Integration Commons for CMDB app and are available in the IntegrationHub ETL app. For more information on RTE transforms, see RTE operation types included within the Integration Commons for CMDB app and RTE transforms template scripts included within the Integration Commons for CMDB app.

    ServiceNow Service Graph Connectors that are available at the ServiceNow Store, have dependencies on the transforms and script includes in the Integration Commons for CMDB app. Therefore, when you install such CMDB integrations, the Integration Commons for CMDB store app is automatically installed too.

    You can also configure the Application Dependency Mapping (ADM) adapter to populate running processes, TCP connections, and applications into the CMDB. For more information, see Configuring the ADM adapter for Service Graph Connectors.

    Important:
    After upgrades and deployments of new applications or integrations, run quick start tests to verify that Integration Commons for CMDB works as expected. See Quick start tests for Integration Commons for CMDB for more information.