Install synthetic monitoring

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:3分
  • You can install the synthetic monitoring application (com.snc.uib.sow_synthetics) with the admin role.

    始める前に

    • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the synthetic monitoring application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
    • Confirm that the Configuration items (CI) that you want to monitor exist in the CMDB HTTP Endpoints [cmdb_ci_endpoint_http] table.
    • Confirm that configured credentials exist in the Credentials [discovery_credentials] table if your endpoint requires authentication.
      注:
      Synthetic monitoring supports API key credentials, basic authentication credentials, and OAuth.

    Role required: sn_sow_synthetics.synthetics_admin

    このタスクについて

    The following items are installed with synthetic monitoring:
    • Plugins
    • Roles
    • Tables

    For more information, see Components installed with synthetic monitoring.

    手順

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the synthetic monitoring application (com.snc.uib.sow_synthetics) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you are displayed.

    3. Select a version from the list and select Install.

      In the Review Installation Details dialog box, any dependencies installed with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Select Install.

    次のタスク

    Create synthetic monitoring locations