SRM roles and responsibilities

Roles grant users access to different parts of the SRM console. Roles determine the actions that users can or can't perform in Service Reliability Management.

SRM has the following predefined roles:

注:

The SRM experience was optimized for you to having just the SRM roles. Additional roles could change the UI and have unintended consequences.

表 : 1. Roles List

Role	Tasks
SRM Administrator [srm_admin]	Update a service managed by any SRM team Assign new incidents Create and edit incidents Create and edit changes Create teams Update any SRM team Create and edit on-call shifts Delete on-call shifts Create and edit escalation policies and triggers Delete escalation policies and triggers Schedule coverage request Submit time off Create event
SRM Manager [srm_manager]	Update a service managed by your SRM team Assign new incidents Create and edit incidents Create and edit changes Create teams Update SRM teams that you manage Create and edit on-call shifts Delete on-call shifts Create and edit escalation policy and trigger Delete escalation policies and triggers Schedule coverage request Submit time off Create event
SRM Responder [srm_responder]	Update a service if you are in the support group tied to the service Assign new incidents Create and edit incidents Create and edit changes Create teams View on-call shifts View escalation policies and triggers Edit contact preferences Schedule coverage request Submit time off Create event
Administrator [admin]	Update a service managed by your SRM team Delete services Assign new incidents Create and edit incidents Create and edit changes Delete incidents Create teams Update SRM teams that you manage Delete on-call shifts Override contact preferences Manually create an alert Delete alerts Submit time off