Customer Service properties

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Use system properties to customize the Customer Service Management application.

    These properties control settings for several different features, including email communication, asset contact relationships, and the Consumer Service Portal.

    To access these properties, navigate to Customer Service > Administration > Properties.

    You can also access Customer Service Management properties in the System Property [sys_properties] table by entering sys_properties.list in the application navigator and pressing Enter. Then you can filter the list of properties by application.