Export a model

  • Release version: Xanadu
  • Updated October 29, 2024
  • 1 minute to read

    • Export a Task Intelligence model to another instance.

    Before you begin

    Role required: admin or tia_admin

    Procedure

    1. Navigate to All > Task Intelligence for Customer Service > Setup,depending on which application and context you want to export for.
    2. In the Models list, click the more options menu of the model you want to export
    3. Click Export model.
      A new tab opens with authentication steps.
    4. Click Allow.
      Your browser screen will go blank. To check that the download was successful, look at the bottom left of your browser and also check your download location to see if you have the exported model on your computer. Repeat this process for any other Task Intelligence models that you wish to move to the target instance.

    Result

    The XML file downloads to your browser.

    What to do next

    You can use the XML file to easily transfer the model to another instance using update sets. To learn more, see System update sets. Find out How to move your trained Task Intelligence Models to a different instance.