Components installed with Customer Service CTI Demo Data

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Several types of components are installed with Customer Service CTI Demo Data.

    Business rules installed with Customer Service CTI Demo Data

    Business rules are added with activation of Customer Service CTI Demo Data.

    Business rule Table Description
    Route available user for Case Task User CTI Status

    [user_cti_status]

    		 Used to dequeue a call whenever an agent becomes available.