Limit the number of task sys_ids returned for reverse matching rules

Reverse matching rules return a list of case sys_ids. Limit the number of cases returned by configuring the number in the reverse.matchingrule.entity.limit system property.

Before you begin

Role required: admin

Procedure

1. In the navigation filter, type sys_properties.list.
2. Search for the reverse.matchingrule.entity.limit system property.
3. In the number field, change the number of cases returned.
   The default number is 30.

Result

If the number of cases returned is more than the value listed in the system property, the reverse matching rule does not run for Scripted and Selection Criteria matching rules.