Deleting forms and questions in Creator Studio

  • Release version: Zurich
  • Updated October 7, 2025
  • 1 minute to read

    • Deleting unpublished forms and questions from Creator Studio removes them completely from the ServiceNow AI Platform.

    To delete a form or question, you must have the admin role, or be an owner or editor of the app. For details on owning and editing apps, see Collaborating with others to build apps in Creator Studio.

    If a form has been published, you can hide it to make it inactive without deleting it. Check out Hide a form from use in the ServiceNow AI Platform in Creator Studio for more information.

    Deleting forms

    Deleting a form completely removes the form's record from the ServiceNow AI Platform, including from Catalog Builder.
    Note:
    You can't delete the following items:
    • Forms after they’ve been published
    • Drafts of previously published forms

    Deleting questions from forms

    Deleting a question from an unpublished form completely removes the record for the question from the ServiceNow AI Platform, including from Catalog Builder.

    However, if you delete a question from a form that has already been published, the record for the question remains in Catalog Builder but is marked as inactive.

    To delete a question from a form, select the question and the select the delete icon. You must then confirm the deletion in a modal.

    Figure 1. Deleting a form question
    Select the delete icon to delete a question