Supported ServiceNow AI Platform features in Developer Sandboxes

  • Release version: Zurich
  • Updated November 21, 2025
  • 1 minute to read

    • Developer Sandboxes supports almost all development-related ServiceNow AI Platform features.

    Development features and apps

    Supported features include the following:
    • Metadata updates
    • System Update Sets
    • Legacy source control
      Note:
      Each sandbox can connect to source control with its own git branch. For more information, see Source control and Developer Sandboxes.
    • ServiceNow IDE
    • Workflow Studio
    • App and plugin installation
      Note:
      Apps and plugins can be installed and upgraded in a sandbox independently.
    • Outgoing integrations
      Note:
      Incoming integrations must be manually updated by customers to support the unique URLs of sandboxes.

    Sandbox limitations

    Sandboxes are deleted when the instance is upgraded or cloned, though after the upgrade users can start creating sandboxes immediately, without additional configuration. For more information, see Cloning and upgrading considerations for Developer Sandboxes.

    You can have up to 30 sandboxes per instance.

    Developer Sandboxes does not support self-hosted instances by default, though you can set up your own networking and routing changes to support sandboxes.