Team dashboard

  • Release version: Zurich
  • Updated September 23, 2025
  • 2 minutes to read
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    Summary of Team Dashboard

    The Team Dashboard centralizes the management of all Team Development activities within your ServiceNow development instance. It enables tracking and managing local changes, synchronizing changes with parent instances, comparing development instances, and resolving conflicts. Access the dashboard viaTeam Development > Team Dashboard.

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    Control Panel Features

    The control panel appears once a remote instance is selected and provides key status indicators and actions for Team Development workflows:

    • Parent: Shows connection status to the parent instance, with error details accessible by hovering or selecting the indicator.
    • Change: Allows changing the parent instance to another development instance.
    • Reconcile: Compares your local development instance with the current parent instance to align versions.
    • Ready to Pull: Displays how many changes exist on the parent that can be pulled locally.
    • Pull: Initiates pulling changes from the parent instance.
    • Push: Opens a review page for local changes that can be pushed to the parent instance.
    • Refresh: Updates all status indicators on the control panel; note the dashboard refreshes only on page reload.
    • Local: Shows the status of the latest comparison with another development instance, highlighting collisions if present.
    • Collisions: Indicates the number of conflicts between local changes and pulled versions; provides quick access to resolve them.
    • Compare To: Lets you select a different development instance to compare against your local instance.
    • Ready to Push: Shows how many local changes are queued for pushing to the parent instance.
    • Local Changes: Displays local changes not yet queued or ignored, with direct access to manage them.
    • Ignored: Lists local changes marked to be ignored during pushes, accessible for review.

    Dashboard Lists

    The dashboard organizes Team Development data into several lists for efficient tracking and management:

    • Local Changes: Lists all local changes pending queuing or ignoring.
    • Pushes and Pulls: Provides a history of synchronization actions, with expandable details on transferred records.
    • Instance Comparisons: Shows past comparisons with other development instances to monitor differences.
    • Collisions: Displays conflicts that must be resolved prior to pushing or pulling changes, with options to resolve directly.
    • Ready to Push: Lists local changes queued for the next push operation.
    • Ignored: Displays local changes excluded from all push operations.

    Practical Benefits for ServiceNow Customers

    This dashboard streamlines version control and collaboration in Team Development by providing comprehensive visibility into local and remote changes, enabling efficient synchronization, conflict resolution, and change management. It helps maintain consistency across development instances and accelerates deployment cycles by simplifying push and pull operations.

    The team dashboard provides a central place to manage all Team Development activities on your development instance.

    You can track local changes, pull, and push changes between the local and parent instances, compare the local instance to other development instances, and resolve any collisions. You can also reconcile with the current parent instance or change the parent instance.

    To access the dashboard, navigate to Team Development > Team Dashboard.Team Development dashboard

    Control panel

    Note:
    The control panel only displays once a remote instance is selected.
    The control panel provides status indicators for Team Development actions.
    Status Description
    Parent Indicates the status of the connection to the parent instance. If a problem or warning is detected, hover over the indicator to view the error messages, or select the indicator to open the remote instance record.
    Change Changes the parent instance. See Changing the Parent Instance.
    Reconcile Compares the development instance to the parent instance. See Reconciling.
    Ready to Pull Indicates the number of changes on the parent that haven’t been pulled to the local instance.
    Pull Initiates a pull. See Pulling Versions.
    Push Opens a page that enables you to review the changes before a push. See Pushing Versions.
    Refresh Updates the status indicators on the control panel. The dashboard updates only when you reload or refresh the page.
    Local Indicates the status of the most recent comparison with another instance. If collisions are detected, select the indicator to open the list and resolve the collisions. See Resolve a collision in Team Development.
    Collisions Appears only if any local changes collide with versions pulled from the parent and indicates the number of collisions. Select the indicator to open the list and resolve the collisions. See Resolve a collision in Team Development.
    Compare to Enables you to select another development instance to compare with the local instance. See Comparing to Peer Instances.
    Ready to Push Indicates the number of local changes that are queued for the next push. See Queuing and Ignoring Local Changes.
    Local changes Indicates the number of local changes that haven’t been queued or ignored. Select the indicator to open a list of these changes.
    Ignored Appears only if any local changes are ignored and indicates the number of ignored changes. Select the indicator to open a list of these changes.

    Dashboard

    The team dashboard includes lists for tracking local changes and viewing the history of Team Development activities.
    List Description
    Local changes Lists the local changes that haven’t been queued or ignored. See Local change lists.
    Pushes and Pulls Provides a history of pushes and pulls. Expand a row to see the customized records for which versions were transferred as part of the push or pull. See Pulling changes and Pushing changes.
    Instance Comparisons Provides a history of comparisons with other development instances. See Compare to peer instances.
    Collisions Lists the collisions that must be resolved before the next pull or push. You can select and hold (or right-click) a row and select Resolve Collision. See Resolving Collisions.
    Ready to Push Lists the local changes that have been queued for the next push. See Queue a local change for a push.
    Ignored Lists the local changes that are ignored for all pushes. See Ignore a local change.