Getting help with the Now Assist panel in UI Builder

  • Release version: Zurich
  • Updated August 13, 2025
  • 1 minute to read

    • Get Now Assist's AI-driven guidance while working in UI Builder.

    You can configure Conversational Help in the Now Assist panel to be accessible from any page within UI Builder. Conversational Help uses generative AI to provide instant support from anywhere in your experience, enabling you to ask questions and get quick answers without disrupting your current activity.

    Conversational Help answers questions based on product documentation, but cannot provide guidance specific to what you've configured in your instance.

    Note:
    You must install the Now Assist for Creator plugin in the Now Assist Admin console to use the Now Assist panel. For more information, see Now Assist Admin console

    What to ask

    Ask questions in the Now Assist panel to discover new features and learn how to complete specific tasks. For example:
    • Can I configure side navigation?
    • How do I bind dynamic data to a repeater?
    • Where can I find best practices and design considerations when using Next Experience Components on my page?
    • How do I create a reusable page template?

    For more information on the Now Assist panel, see Now Assist panel.

    Get help with the Now Assist panel in UI Builder

    Ask questions and get quick answers without leaving UI Builder.

    Before you begin

    • Role required: ui_builder_admin
    • The Now Assist for Creator plugin is activated

    About this task

    Responses and outputs from Now Assist can vary, even when the same prompt is used multiple times. Always review the generated content carefully to ensure accuracy and completeness.

    Procedure

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. Open an experience to work in or create an experience by selecting Create > Experience.
      See Configure how users interact with your applications in UI Builder for more information on creating experiences.
    3. Create or open a page.
    4. In the upper right, select the Now Assist icon to open the Now Assist panel.
      Tip:
      The Now Assist panel opens in a pinned position by default, keeping it fixed on your screen. Select the pin icon to make the panel movable. When unpinned, drag the panel freely across the workspace for greater flexibility and visibility.
    5. Enter your question or task in the text field.
    6. Press the Enter key or select the Send button.
      Now Assist uses generative AI to provide immediate answers to your questions.

      UI Builder editor with the Now Assist Now Assist panel open, showing a question and a response.

    7. Optional: Continue the conversation with follow-up questions as needed.