Display global search in a workspace experience

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Show or hide the search functionality in your workspace.

    Before you begin

    Role required: ui_builder_admin

    About this task

    You can control whether the search functionality is visible to the users of your workspace experience. If you choose to display a search option, you can define what search results are returned by choosing a source for the search.
    Figure 1. Workplace experience settings
    Workspace experience utility settings.

    Before you can edit the experience settings, you must be in the correct application scope. If you're in a different scope, the experience settings are read-only. To change your application scope, go to the main header, select the application picker (Application picker.), and then select the application scope that you want. For more information about the application scope, see Learn about security and roles.

    Procedure

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. Open an experience to work in or create an experience by selecting Create > Experience.
      For more information, see Configure how users interact with your applications in UI Builder.
    3. Open or create a page in your workspace experience.
    4. Select Experience settings in the upper-right.
      Arrow pointing to the Experience settings link on the experience view page.
    5. Scroll down to Global search.
      Global search settings for workspace experiences.
    6. Select the Show global search option.
    7. Click Save.
    8. Optional: Click Advanced settings to go to the ServiceNow AI Platform® and edit the JSON values of the record.